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As an IT Project Manager, I manage technology and business projects using Microsoft Project, Smartsheet, or Azure DevOps and utilize tools like Confluence, SharePoint, ServiceNow, etc. My mission is to deliver innovative and efficient solutions that enhance the customer experience. I have over 20 years of IT project management experience, including six years of IT consulting and six years in a leadership role. I have successfully implemented projects in various domains, such as supply chain, retail, ERP, HR, and transportation, using waterfall and agile methodologies. I have strong business analysis skills, vendor management skills, and communication skills. I am passionate about learning new technologies, improving processes, and solving complex problems. I enjoy working with teams and leaders and have an outgoing/can-do personality with a goal to ensure projects I manage have successful outcomes.Email: dstone8488@yahoo.com
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It Project Manager - PmoHf SinclairCoppell, Tx, Us -
It Project Manager - PmoHf Sinclair Oct 2023 - PresentDallas, Texas, Us -
It Project Manager - PmoCyrusone Aug 2022 - Aug 2023Dallas, Tx, UsManaged IT projects using Smartsheet (waterfall), Azure DevOps, MIRO, ServiceNow, SharePoint, PowerPoint/Word/Excel, and Microsoft Teams.Projects implemented (waterfall and agile):* Created leadership dashboards that collected metered power consumption metrics for each data center location.* Implemented real-time notifications of critical events to ensure timely incident response.* Provided a telemetry platform to feed customers their electrical and mechanical data. * Simplified facility naming conventions for building, site, location, and assets in the data centers.* Created a new customer-facing portal to provide a more intuitive navigation, modern look-and-feel and better user experience to 60 customers to facilitate support, ordering, and reporting. -
Bsg Manager Integration And DeliverySally Beauty Aug 2021 - Jul 2022Denton, Texas, UsPMO Manager that implemented processes/tools to the Beauty System Group department to align with IT PMO procedures.* Managed multiple business projects working closely with Sally IT using: Microsoft Project/PowerPoint/Word/Excel, Webex Teams, Smartsheet, IBM Blueworks Live, Confluence, Quickbase, Service Now, and Salesforce.* Trained business teams on how to create Microsoft Project plans, create process flows, use new communication tools, and set up Confluence collaborative spaces. * Worked with Education department to plan future training of Lean Six Sigma tools to the BSG department. -
Senior It Project ManagerSally Beauty May 2015 - Aug 2021Denton, Texas, UsManaged IT Projects for multiple business portfolios using MS Office Suite, MS Project (waterfall), ServiceNow, and Oracle Financials to process vendor invoices. For all projects, created VP and team presentations, led IT team and executive status meetings, managed vendor relationships, managed risks, issues, change management, and scope changes. Represented projects in Executive Tollgate meetings. Projects Implemented:* Supply Chain – Managed the Blue Yonder project to implement JDA software for Portfolio Merchandise Management, Inventory Fulfill processes, Dynamic Allocation, Purchase Orders, and Pricing and Promotions modules.* Retail - Managed the Oracle Xstore v16 Point of Sale project that replaced all Point-of-Sale devices in US, Canada, and Puerto Rico store locations. Worked with Oracle as the cloud implementation partner.* Oracle ERP - Managed the Oracle Core Financials project to implement GL, FA, and AP modules working with IBM as the cloud implementation partner. Led the Super User Network and Change Management activities. * ERP - Managed the International ERP project working with Avanade and Axxon implementation partners to implement Microsoft Dynamics AX in Santiago, Chile.* HR - Managed the Paperless Onboarding project to incorporate an Equifax Compliance Center website into the new hire process company-wide to also include eVerify and I9 processes for Homeland Security requirements. * HR - Managed project to send Employee Stock Ownership Plan participants’ equity grant data to UBS’ Equity Plan Advisory Services for the HR department. * HR - Managed project working with three external vendors (Intellias, MetLife, and Triple S in Puerto Rico) to update Sally websites and file transmissions of employee data to prepare for the Open Enrollment period.* Legal - Managed vendor relationship and project to implement Enterprise Vault software for the Legal department.
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Senior Manager Of Automation In Cabin Services (Inflight/Provisioning)Southwest Airlines Oct 2010 - May 2015Dallas, Tx, UsManaged a team of 8-12 technical programmers, an Assistant Manager, and multiple business analysts to monitor and support 20+ technical applications on the business side.* Led department meetings, gave presentations, managed budgets, performed performance reviews, reviewed and provided input into IT roadmaps, traveled monthly to Inflight Base locations to solicit Crew feedback, attended Leadership meetings/conferences, and provided status reports to Senior Directors/VPs. * Monitored the Production environment for the Inflight department on a 24 x 7 basis and participated in all major issue bridge calls. * Managed the relationship with the Union, managed Inflight Base leadership relationships at 10 bases, and the Provisioning department with process and technical needs. Was responsible for communicating IT enhancements and issues to over 15,000 Flight Attendants on a regular basis. -
Senior It Project ManagerSouthwest Airlines Mar 2001 - Oct 2010Dallas, Tx, UsProjects implemented (waterfall and agile):* Creation of Aircraft Operations Business Services to distribute data/statistics to all departments.* Created new applications that provided Station related data to the Early Alerts System to report flight times and process Flight Info Display System updates shown at the airports.* Updated the Inflight Crew Communications application to provide text-to-voice messages to Inflight Employees.* Updated an Inflight Supervisor application to enhance business services/data needs.* Managed Operational Data Services Team to improve flight data sent to the Operational departments.* Implemented a new HR system for the Benefits department.* Implemented a new application to track Flight Attendant training, test scores, and graduation status.* Implemented the Crew Portal for Inflight/Flight Ops to store crew information and useful documentation/links.* Managed systems that track medical and FMLA leaves and vacation and work schedule data for Flight Attendants.
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Senior Management ConsultantEmerald Solutions (Currently Called Fenway Group) 1999 - 2001American Airlines - Led two projects to select a Customer Interactive Software product and Click Stream Analysis tool.USA.NET - Gathered business requirements to implement the Onyx Customer Center CRM application.VHA - Configured/implemented/customized Onyx CRM software; created training materials, test scenarios, and process flows.American Heart Association - Documented business processes/goals and led sessions to complete strategic digital documentation.Hawaiian Airlines - Led the Y2K effort to test and confirm functionality of the Revenue Tracking system.
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Account Manager Hr SuitePeoplesoft 1999 - 1999Worked as an Account Manager helping Customers implement and maintain PeopleSoft HR products.
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Senior Management ConsultantErnst & Young 1995 - 1999London, GbSeattle, Houston, and DallasFirstPlus Financial - Managed project plans, requirements, status reports, and training for the implementation of a Fiserv solution. Led initiative to facilitate sessions to document the Business/IT Strategy plan.Cash America - Assisted in the development of Oracle exception processing for the Daily Payment Cash Statements.Sprint - Analyzed existing COBOL programs to help create a new IT design strategy.Internal Ernst & Young project - Implemented an automated time and expense report system throughout the company.McCaw Cellular/AT&T Wireless - Managed the relationship between the Corporate Billing department and 36 long distance carriers. Managed the "Open Enrollment" process, and managed an Equal Access "Balloting" project implementation.
Darla Jackson Skills
Darla Jackson Education Details
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Baylor University - Hankamer School Of BusinessInformation Technology/Marketing
Frequently Asked Questions about Darla Jackson
What company does Darla Jackson work for?
Darla Jackson works for Hf Sinclair
What is Darla Jackson's role at the current company?
Darla Jackson's current role is IT Project Manager - PMO.
What is Darla Jackson's email address?
Darla Jackson's email address is da****@****nco.com
What is Darla Jackson's direct phone number?
Darla Jackson's direct phone number is +194029*****
What schools did Darla Jackson attend?
Darla Jackson attended Baylor University - Hankamer School Of Business.
What skills is Darla Jackson known for?
Darla Jackson has skills like Process Improvement, Program Management, Sdlc, Business Analysis, Airlines, Project Management, Vendor Management, Business Process Improvement, Integration, Leadership, Team Leadership, Aviation.
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