Darlene Eckhardt Email & Phone Number

Hampton Township, PA, US

Pittsburgh, Pennsylvania, United States

• Successfully identified, analyzed, and monitored operational risks, executed comprehensive control tests, and provided in-depth risk education and support across vital business sectors including Operations, Asset.
• Effectively interpreted and adapted to regulatory shifts, proposed strategic updates to policies and practices, significantly enhancing internal controls and proactively addressing evolving risk landscapes.
• Prepared and delivered detailed reports that provided pivotal insights into control and risk management, facilitating informed strategic decision-making and fostering a well-informed business environment.
• Ensured meticulous documentation of control and business recovery practices, enhancing procedural clarity and bolstering organizational resilience and preparedness

Pittsburgh, Pennsylvania, United States

• Led the Private Banking New Account Opening Team in streamlining and optimizing the client onboarding process, significantly reducing account opening times and enhancing client satisfaction.
• Established and maintained strong relationships with high-net-worth clients, ensuring a smooth onboarding experience and addressing complex account setup requirements with tailored solutions.
• Vigilantly adhered to regulatory compliance standards and conducted thorough risk assessments during the account opening process, mitigating potential financial and reputational risks.
• Collaborated with cross-functional teams including compliance, legal, and front-office personnel, ensuring seamless integration of client requirements with internal policies and procedures.

Pittsburgh, Pennsylvania, United States

• Efficiently reviewed and processed new account requests from bankers, including data entry in Engage and FAST for KYC approvals, successfully managing the new account opening process to completion.
• Served as a key liaison between KYC and bankers, effectively handling KYC submissions for new Investment Credit Line requests and ensuring seamless communication and process flow.
• Fostered strong relationships with both internal and external clients, adeptly managing updates to client deposit accounts, including signer and title changes, and effectively addressing and resolving client inquiries.
• Demonstrated exceptional communication, analytical, and interpersonal skills, contributing to the team's success by consistently meeting and exceeding timelines for client request completion and problem resolution, and.

Gibsonia, Pennsylvania, United States

• Excelled as the primary custodian of store pricing, greeting customers, addressing pricing inquiries, and ensuring the accuracy of pricing at the register by managing and organizing tags and collaborating with vendors.
• Skillfully created and displayed signage for weekly sale products, ensuring prominent placement and accuracy, thereby enhancing customer engagement and store promotion.

Pittsburgh, Pennsylvania, United States

• Expanded responsibilities to include meticulous financial data input and control, enhancing the efficiency and reliability.
• Served as Division Secretary, Branch Secretary, Group Secretary, and Clerk, managing seamless office operations, meticulous file management, correspondence, meeting coordination, and time records, while handling.

Some College Coursework Completed, Accounting And Finance

High School Diploma, Business, 12

Activities and Societies: National Honor Society