o Manage all product lines, including the implementation of product line plans to support the strategic and financial objectives of the division. o On-going management of product categories, development and launch of assigned new product lines, inventory support for assigned products, financial management of all assigned products.o Merchandising guidance for all product lines for Luck Stone Center, purchasing of all products.o Relationship management of all vendors/suppliers, and on-going marketing management of all products. o Support outside territory managers, project managers, and inside sales in identifying stone for projects, sourcing materials, and negotiating pricing.

o Identified new products to align with portfolio and Perspectives. o Evaluated through market and associate research best sourcing to align company values and product quality. o Created product specification sheets with each vendor to establish quality standards. Created product specification sheets, installation guidelines, care and maintenance guidelines, and 3-Part Specification guidelines for all domestic and international products.o Created effective training to support the success of Charles Luck sales associates. Supplied associates and centers with the tools required to successfully launch new products. o Managed center display panel updates and sample board program. Collaborated with independent mason and professional photographer on retainer to create product imagery on website and brochures. o Worked with end user and vendor to evaluate product failure concerns and find solutions to correct when applicable.

o Managed and generated quotes, orders, and customer education for all customer segments including architects, landscape architects, interior designers, contractors and end users for mid to large-size projects. Educated customers on product material and processes.o Acted as the face of Luck Stone Center to the customer. Provided excellent customer service to internal and external customers throughout the project from initial order to final installation (this includes material selection, job templating, scheduling customer visits, installation and return warranty work).o Served as the local product and application expert and continuously educated customers and team members on new products and applications.o Created and managed production and installation schedules to meet customer and project deadlines (this included return visits due to warranty or repair work).o Established and maintained profitable relationships with new and existing customers through the promotion and selling of the company’s products to architects, builders, and installers within an assigned geographic area. o Highest producing outside sales manager 2005 – 2008.

o Led all sales support associates and provide project management support during the construction phases of all Luck Stone projects, from estimating, receipt of signed quote until final delivery. Provided leadership and support to sales associates in Northern Virginia and Metro Washington DC market.o Built and maintained relationships with all parties (general contractors, architects, fabricators, installers, drafting/engineering vendors, etc.) associated with projects to ensure all materials are fabricated, shipped and installed per the contract documents. Coordinated shop drawings and engineering when necessary and applicable, inspection of materials as they arrive on site and assisting installers when required and appropriate.o Tracked costs and invoicing of projects. Assisted in forecasting through maintaining current list of projects categorized by date of delivery.o Consistently researched and reviewed construction methodologies and technology to increase knowledge of construction procedures and processes.

o Managed marketing and sales for all building lots and speculative homes in Broken Island subdivision, and custom built homes in surrounding counties. Created effective advertising for publication in local newspapers and real estate magazines. Created website and marketing brochures for company and subdivision. o Secured all surveys, approval, permits and certificates from surveyors, local homeowners associations, county inspectors, and planning commission.o Responsible for scheduling and maintaining relationship with all trades to ensure schedules were met on time while maintaining quality work. o Worked with customers on all interior and exterior material selections. Assisted in design recommendations. Ordered and scheduled all material deliveries.