Darlene O'Brien Email and Phone Number

Manage 1M+/year vendor commodities.Assist with the implementation of sourcing programs that provide goods and services through the procurement system; process and provid service on internal/external customer orders ensuring maximized utilization of preferred programs throughout the Bank.

Provided customer support by servicing the needs of existing customers/prospective customers, business bankers or relationship managers, branch managers and all operational areas of the bank. Ensuring smooth delivery of correcting operational and accounting problems, new accounts, overdrafts, prepare daily lending and payment documentation including disbursement of business loans.

Participated in department budgeting related activities for cost reduction solutions for the bank. Provides superior customer service to external and internal clients, as well as department management to ensure all inquiries, requests and issues have been appropriately addressed and resolved.Assisted with all levels of management and banking personnel to coordinate travel arrangements, organize various banking events while providing solutions relating to daily department issues affecting operations.Interacted with several vendors and accounts payable departments to resolve billing issues.Negotiated meeting logistics including video/audio conferencing, schedules appointments, maintains calendars, maintains and updated department organizational charts/lists, SmartSpend – office supplies/expense reports/office equipment.Performed project-oriented assignments and coordinated space planning and equipment move needs for departments/employees.Coordinated preparation of materials needed for training interns and those individuals involved in management development programs.Participated in program development and systems integration for various bank mergers.Operates independently while managing time and prioritizing multiple tasks.

Prepare deposits, balanced day sheets and filed medical papers.Helped to organize promotional events for new clients and created advertising materials.Maintained all pateint profiles in a discrete and confidential manner.Scheduled appointments, verified insurance, insurance billing, collection of accounts, computer data entry.Developed x-rays, transcribed dictation of patient x-ray reports, narrative reports and professionald and personal correspondence.Provided administrative assistance for office managers and several doctors.

Prepared monthly reports/financial statements.Responsible for performing high-level administrative assistance for Chairman, Executive Director and Vice President of Finance.Coordinated travel arrangements, scheduled meetings, prepared itineraries, maintained office equipment and inventory of office supplies.Created agendas, minutes, correspondence, reports and presentations.