Darlene Westfall Email and Phone Number

I have been employed with the Office of Attorney General from 1980 through 2014. I have worked as a Paralegal, an Agent and Agent Supervisor. I was responsible for supervising the agents of the Bureau of Consumer Protection, Pittsburgh Regional Office from 2006-2014. I was responsible for determining which cases the Bureau had jurisdiction and which cases warranted investigation. I assigned cased to the agents. I handled an investigation case load, went undercover and testified in court. I managed all personnel issues concerning the agents. I worked closely with the Deputy Attorney Generals with all issues of the Bureau. I have successfully negotiated settlements between businesses and consumers. I worked closely with outside law enforcement agencies including city, county, state and federal. I was also a successful outreach speaker.