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Experienced Global Benefits professional who works closely with all levels of stakeholders to effectively manage a variety of global Employee Benefits Design services. Highly skilled at creating and maintaining vendor relationships across multiple functions, including HRIS systems, benefits administration and executive retirement services. Adept at establishing excellent relationships with clients while working on numerous projects simultaneously. Possess strong analytical skills and adept at building consensus among cross-functional teams within the organization through effective communication methods as well as by actively engaging with executive management team members
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Hrfs Senior ConsultantStradaMontgomery, Tx, Us -
Hrfs Senior ConsultantStrada Jul 2024 - Present -
Hrfs Sr. Workday Benefits ConsultantAlight Solutions Jun 2019 - Jul 2024Chicago, Il, UsConsult new clients on WorkdayHelp stabilize newly implemented clients In daily operational functions in Workday for Benefits Administration*Subject matter expert for all service specific and common client requirements*Provide key annual processes and ongoing delivery for Open Enrollment*Records and reviews project scoping, budgeting and change requests*Help to leverage talent/resources on team to achieve firm acquired results from firm*Creating of Standard Operating Procedures (SOPs) and creation of base templates*Provides functional and operational support for 10+ clients, including design, development, testing, implementation, maintenance, reporting, operations and training*Troubleshoot issues related to configuration, integrations, business processes and security in Workday*Assess and recommend new solutions, improvements and/or enhancements to currentHR and Benefit related processes and procedures*Integral lead for project plan management, status updates to stakeholders, create and lead unit and user acceptance testing -
Hrfs Senior Analyst - Hw Benefits WorkdayAlight Solutions Apr 2015 - Jun 2019Chicago, Il, Us*Execute daily operational functions in Workday for Benefits Administration*Subject matter expert for all service specific and common client requirements*Provide key annual processes and ongoing delivery for Open Enrollment*Records and reviews project scoping, budgeting and change requests*Help to leverage talent/resources on team to achieve firm acquired results from firm*Creating of Standard Operating Procedures (SOPs) and creation of base templates*Provides functional and operational support for 3+ clients, including design, development, testing, implementation, maintenance, reporting, operations and training*Troubleshoot issues related to configuration, integrations, business processes and security in Workday*Assess and recommend new solutions, improvements and/or enhancements to currentHR and Benefit related processes and procedures*Integral lead for project plan management, status updates to stakeholders, create and lead unit and user acceptance testing
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Benefits Service ManagerAlight Solutions / Aon Hewitt Aug 2013 - Apr 2015*Managed and held accountable for all service specific and common client requirements.*Provided expertise to client, team and supporting serviced on plan provisions and ongoing processing concepts*Managed ongoing Open Enrollment*Worked and shared own in-depth client knowledge as well as coached others on providing high quality service*Helped leverage the talent on the team to general results
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Benefits Operation ManagerAlight Solutions / Aon Hewitt Apr 2008 - Aug 2013*Implemented and managed the delivery of Health and Welfare Benefits Administration Outsourcing*Collaborated with high-level HR directors to create vision and strategic direction with regard to benefits*Identified potential issues, gathered relevant information and worked with clients to resolve issues*Interacted with clients on day to day operations
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Client Acceptance ManagerAlight Solutions / Hewitt Associates Jul 2007 - Apr 2008*Responsible for managing the implementation of completed process for a single domain and transitioned the process successfully to the ongoing team*Accountable for all testing with clients, integrity of data and update to proprietor system
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System AnalystAlight Solutions / Hewitt Associates Apr 2005 - Jul 2007*Implemented, managed and delivered a functional system defined by requirements documentation from clients*Identified and resolved system issues detected during testing and production phases
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Quality Assurance ManagerAlight Solutions / Hewitt Associates May 2003 - Apr 2005*Accounted for timeliness, clarity and accuracy of system updates and requirements as well as directing quality of testing projects while managing six-member team*Interacted with clients on day to day operations*Responsible for preparing test data, test plans and execution of testing process*Responsible for integrity of configuration and data in the system
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Quality Assurance AnalystAlight Solutions / Hewitt Associates Jan 1998 - Apr 2005*Responsible for preparing test data, test plans and execution of testing process*Utilized various software tools to support the delivery of services and research issues*Provided day to day service to all clients for ongoing operations
Darlene Wilson Skills
Darlene Wilson Education Details
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Brazos Business College, Bryan, TexasBusiness Administration
Frequently Asked Questions about Darlene Wilson
What company does Darlene Wilson work for?
Darlene Wilson works for Strada
What is Darlene Wilson's role at the current company?
Darlene Wilson's current role is HRFS Senior Consultant.
What is Darlene Wilson's email address?
Darlene Wilson's email address is da****@****ons.com
What is Darlene Wilson's direct phone number?
Darlene Wilson's direct phone number is (224) 737*****
What schools did Darlene Wilson attend?
Darlene Wilson attended Brazos Business College, Bryan, Texas.
What skills is Darlene Wilson known for?
Darlene Wilson has skills like Benefits Administration, Defined Benefit, Bpo, Employee Benefits, Hro.
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