I am a seasoned business manager with more than 15 years of entrepreneurial experience and a strong foundation in business administration and foreign trade. Shortly after relocating from Brazil to the U.S., I founded Beyond Cleaning Services, where I honed my skills in customer acquisition and retention, team building, marketing, and financial management. Leading a dynamic team, I ensured efficient performance and maintained high standards of customer satisfaction through a hands-on approach to handling inquiries and concerns. My role extended to strategic marketing, where I developed and implemented successful advertising campaigns that attracted and retained clients.I also have experience as Administrative/Financial Assistant and Import Manager at C. F. Schroder do Brasil. There, I planned, coordinated, and supervised the import process, providing comprehensive support to customers and maintaining meticulous records. I contributed to business growth by acquiring new clients and developing strategic expansion plans.I hold a Bachelor's Degree in Foreign Trade and Business Administration from the State University of Economic Sciences (FECEA) Brazil and am fluent in English, Portuguese, and Spanish. My excellent leadership, teamwork, time management, and communication skills have consistently driven business success and client loyalty.Key skills: Foreign Trade, Customer Service, Business Development, Entrepreneurship, International Business, Relationship Building, Marketing, Business operations