Responsible for the direction, development, implementation and management of all Global human resources and payroll functions within the organization including employment law, employee relations, performance management, policy and program, compensation and benefits administration, recruitment, training and development; operate as a strategic partner within the organization’s leadership to optimize the use of human capital.• Within first year of employment successfully completed the creation of position descriptions, compensation structure and performance management system.• Created employee handbooks for all our corporate staff within three regions, America, EMEA, and APAC. • Developed and implemented a successful organization-wide unlimited professional training plan.• Implemented Cross Culture training for all our corporate staff.• Oversee and responsible for six different corporate payroll runs each month for 100+ corporate employees throughout the United States, United Kingdom, Hong Kong, China and France, as well as 5000+ Independent contractors worldwide.• Direct human resources support for 5000 + contractors and 100+ employees located in five separate regions around the globe. • Oversee six direct reports and worked directly with eight managers and five two regional supervisors.• Handle all aspects of Employee relations.• Leadership on transition of domestic and international employees.• Lead corporate project teams for implementation of HRIS management and employee self-help modules, and reward and recognition programs.• Identified and designed a strong leadership training program to develop and enhance the management skills of group leads and supervisors.• Restructured the recruiting process with an emphasis on hiring the best possible candidate and streamlined and improved the orientation and training program to maximize performance and retention for corporate staff.

• Primary job responsibilities are to recruit, interview and select qualified candidates to perform cleaning services for our southeastern regional clients. • Conducted new hire orientation and other mandatory training. • Performed background and reference checks, and administer benefit programs.• Managed employee relations issues in collaboration with managers.• Served as a focal point for employee support on a wide range of personnel issues.• Coached management with respect to key HR processes such as employee relations, staffing, affirmative action, and organizational development.

• Managing all the day-to-day hotel activities in the areas of Accounting, HR, Benefits, and Payroll.• Manage human resource activities including staffing/recruiting, compensation, labor relations, benefits/workers compensation, as well as training and development for management and employees represented by two unions.• Managed all transaction functions of all Health and Welfare benefit programs (medical, dental, vision, leave of absence, FMLA, etc). Worked with various Health plan Provider regarding benefit issues. Facilitated and prepared employee’s annual Open Enrollment meetings. Interfaced with employees (one-on-one), insurance carriers and attorneys.• Perform background investigations, driver’s license checks and drug screens on candidates. Investigate and resolve union grievances. • Prepare and maintain job documentation, and job evaluation systems. • Design and conduct new employee orientations. • Accurately process and distribute both salary and hourly payroll on a weekly basis. • Process, review and audit payroll including employees time card, wage computation, gratuities, bonuses from time sheets and other records on weekly basis to detect and reconcile payroll discrepancies• Create and track HR & Payroll reports such as turnover, terminations, vacation, and personal time.• Ensure accounts payable and receivable records are current and accurate by reviewing statements. • Reconcile bank account with daily cash reconciliation journal; validate deposits in transit. Monitor cash management.• Reconcile credit card back-up to General Cashier Summary and identify any discrepancies. • Process all credit card, virtual payments and credit applications. Maintain accurate and legible logs for all credit cards. Reconcile credit cards to general ledger monthly.• Process all approved invoices for payment, ensuring all appropriate signatures and documentation is attached.• Monitor outstanding balances with AR aging report.

Human Resources Generalist Duties:Responsible for human resource activities to include employment, compensation, labor relations, benefits, and training and development. Accurately prepare, process and distribute both salary and hourly payroll on a weekly basis. Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications. Prepare and maintain job documentation, and job evaluation systems. Design and conduct new employee orientations. Administer and explain benefits to employees, serve as liaison between employees and insuranceGroup Coordinator Duties:Efficiently manage group room blocks for hotel.Responsible for building special rate plans for all group room blocks.Work with revenue management to coordinate room inventory and maximize room yield.Build room revenue package distribution for group blocks.

• Process new hires, rehires, terminations, address changes and all employee level changes. Communicate new hires and terminations with internal departments to ensure access or termination of computer usage.• Create, maintain, and distribute HR management reports using Ceridian and ADP systems.• Managed extensive spreadsheet and database projects.• Entered payroll deductions, direct deposits, and tax changes for all US and Canadian employees.• Processed promotions, rate changes, layoffs and other status changes for US and Canadian employees.• Maintained employee files including pre-employment drug testing and background checks.• To comply with a major customer’s request, converted over 500 contract employees to Handleman employees within four weeks. • Managed the downsizing process by utilizing the Ceridian system as company prepares for closing. Maintained records for dispensation of severance and other benefits.• Served as a focal point for employees on a wide range of personnel issues as they arise.• Responded to a large volume of employment verification requests.• Managed unemployment claim inquires and court hearings and had a 98% success rate. Communicated with external private and state agencies, providing documentation on termination and appropriate benefit distribution.• Assisted and led special projects, including performance management, training, open enrollment, employee survey, and communications projects.• Audited data in HRIS to ensure accuracy, as well as payroll for US and Canadian employees, identifying and correcting errors.• Complied with Sarbanes-Oxley and International Audit process and procedures.• Acted as point of contact for employees seeking information related to HR, layoffs/unemployment benefits, payroll, benefits, fleet, and expenses.• Managed employee relations issues in collaboration with managers. Designed, planed and implemented HR policies and programs including on-boarding and new hire orientations and training.

• Provided a variety of administrative, human resources, and accounting support to large automotive corporations, including Cross Huller, Danka, Eagle Ottawa, and Plastic Molding Development, as well as Bank of America. • Tracked and monitored assigned operating units’ budgets and spending plans; researched and/or collected financial and statistical information. Assisted with accounts receivable and accounts payable.• Worked with supervisors, department heads, and assistant directors on proposed procedural changes and projects, developing new procedural and administrative manuals or making major revisions to existing manuals. • Assisted human resource managers with payroll, resume screening, processing new hires, and initiating and tracking of employee benefits.