Darlene Moore Email & Phone Number

United States

Providence, Rhode Island Area

Massachesttes

Greater Boston Area

Boston, Ma

Co-own a 15-room single occupancy-lodging house. Responsible to run establishment in a safe, efficient, and productive way. Collect rents, pay all bills pertaining to rooming house, and post information in records. Resolve all complaints regarding tenants. Advertise vacancies and show available rooms. Maintain all legal licenses, proper insurance and permits required by the City of Boston. Check new tenants’ backgrounds and references. Manage all office aspects of the business such as; all clerical duties; type requested letters for tenants, print and distribute rent receipts, process eviction (if needed), and supervise on-site maintenance man to ensure cleanliness of property surroundings.

Brookline, Ma

AP Staffing Solutions - Greeting patients and visitors in a professional, friendly manner. Managed patient phone calls and inquires, scheduling of appointments, check-in, registration and verification of insurance and demographics via Athena Collector. Schedule follow-up appointments and other diagnostic and/or lab tests. Collect co-payments for processing, enter referrals and authorizations into the system, retrieve and file patient charts accordingly. Assist with other office duties, as well as assisting the nurses when needed.

Brighton, Ma

CONTRACTED - Enroll and educate patients about the online patient portal. Assist patients with portal registration and the login process at various medical practices. Assisted the Providers, MA’s and Medical Secretaries with the process and knowledge of the patient portal to meet their practice measures.

Needham, Ma

Served as part of a team as a Care Coordinator for all qualifying Steward Transitions patients. Engage, educate, and persuade patients via telephonic outreach to enroll in Dovetail Health Clinical programs. Collect and enter data elements into Dovetail Health’s clinical application platform for clinical visit preparedness and client documentation purpose. Assist all patients through the healthcare system by acting as a patient advocate and navigator. Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits. Promote clear communication among a care team and assisting clinicians/pharmacist by ensuring awareness regarding patient progress.

Milton, Ma

Served as part of a team as a Care Coordinator for all qualifying Steward Transitions patients. Engage, educate, and persuade patients via telephonic outreach to enroll in Dovetail Health Clinical programs. Collect and enter data elements into Dovetail Health’s clinical application platform for clinical visit preparedness and client documentation purpose. Assist all patients through the healthcare system by acting as a patient advocate and navigator. Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits. Promote clear communication amongst a care team and assisting clinicians/pharmacist by ensuring awareness regarding patient progress.

Roxbury

Responsible for front-desk operations; opening office on time daily, answering telephone, screen and direct calls; take and relay messages; provide information to callers; greet persons entering organization; general administrative and clerical support; receive and sort mail; prepare letters, documents, and mailings; receive and sort mail; assist financial department with invoices, posting and adjusting payments using Financial Edge; tidy and maintenance of the kitchen and reception area.

Watertown, Ma

Responsible for providing accurate and thorough interpretation of Tufts Health Plan Medicare Preferred benefits, premium bill issues, claims processes, eligibility and enrollment policies to members, and internal customers. Consistent member advocate by meeting or exceeding customer’s expectations, identifying opportunities to improve customer service and outreaching to members to resolve all their issues in a complete, rapid and professional manner.

Brookline,, Ma

Managed busy front desk. Greeted patients in a friendly manner. Answered multi-line phone system, answering questions and scheduling appointments. Completed insurance forms, filed claims, and processed payments/co-payments. Entered all patients’ information into computer for accuracy. Kept waiting room tidy and neat at all times.

Boston, Ma

Provided high-level administrative support under the Executive Director of the Boston Healthy Start Initiative within the Boston Public Health Commission. Served as administrative contact to the Boston Healthy Start Initiative.Liaison between Executive Director and the Board. Prepare meeting agendas and carefully monitored all action items. Produced minutes for all Board meetings in a timely manner. Developed and coordinated yearly events, created invitations, promotional materials, booking vendors, and selected guest speakers. Created all monthly consortium fliers. Supervised and directed outreach workers’ duties.

Boston, Ma

Directed day-to-day office operations, provided fundamental support to the company and Executive Assistant. Managed accounts payable, weekly bank deposits, and ordering of supplies. Facilitated effective communication and transfer of information between various Health Centers.