• Managed implementation of all ERP Oracle modules including testing and updates with up to 5 technical professional staff and provided oversight of ERP system for 1000+ users and 5 locations including an international site. • Developed an Excel-based analysis of industry competitive pricing models enabling senior decision makers to adjust company strategy as to price and product mix. • Led Rapid Continuous Improvement Team of key management staff to drive automated process using macro-scripts for Oracle Installed Base updates. • Collaborated with OEM / customer liaisons for major automotive accounts (GM, Toyota, Chrysler, Ford) to resolve FTP, EDT, delivery and data-mining issues.• Coordinated creation and distribution processes used to issue temporary product security licenses of EPC (Electronic Parts Catalogue) to auto dealerships.

• Managed 10 Account Support Representatives servicing 100+ major automotive, powersports and agricultural global accounts.• Produced sales forecasts and budgets for major accounts and all representatives. • Served as Corporate Acquisition Team Member and conducted on-site due diligence in acquiring new companies.• Prepared and analyzed customer satisfaction surveys and made recommendations for action items.• Designed and created advertising brochures for trade shows. Served as Trade Show representative.