Strategic team lead, medical education, responsible for all aspects of business management, including overall business growth, forecasting and team development. This entails serving as engagement lead with senior-level clients on key accounts, managing expectations with my Managing Director, setting the vision for all partnerships and ensuring seamless business delivery across all VMLY&R disciplines. Overseeing management and development of peer-to-peer educational programs in a variety of media that includes digital, video, print, congress activities, interactive media, etc. My primary objectives are to ensure that the team delivers high quality work produced on behalf of these accounts, client relations, and to maximize the growth of the business on these accounts. It is my responsibility to ensure my teams deliver marketing excellence, demonstrate ownership, provide solutions grounded in intelligence, and drive innovative thinking and solutions.Company realignment, title change to Group Client Engagement Director, Medical Education

• Represent KitchenAid in major consumer retail locations by performing demonstrations of products, training associates, and performing in-service calls to retail stores• Trained on key KitchenAid major and small appliance product line• Demonstrate KitchenAid line to customers by preparing food in various products, describing product benefits and distinctions; market and demonstrate products to customers, answer questions; promote sales• Train in-store staff on marketing techniques and product highlights. Report trends and market activity• Stay on top of competitor products and know the key differences between products• Educate and train stores, associates, consumers on new products coming into the market - create excitement over new (and existing) productsPosition on hold due to pandemic.

Account director/client services team lead managing ~3M account. Manage a full-service team in account, program management, scientific services, and operations. My primary objectives are to produce top-quality work on behalf of my accounts, implementing projects from conception through production in an efficient and timely manner while ensuring budgetary control.• Financial management, supervision of staffing and workflow to ensure profitability of business • Identify new business opportunities, including organic business development with existing client(s)• Understand all offerings within the network and proactively coordinate with divisions for increased partnership opportunities and integration• Design and implement account management structure; Develop and mentor team, ensuring their growth towards greater responsibility• Oversee the development, facilitation, and coordination of marketing initiatives, supervising creative development, production, and outside vendors• Maintain knowledge of the compliance and regulatory environment, regulations, issues, and considerationsIn 2018, our company merged and was renamed as VMLY&R.

Precept Medical Communications, a S&H company, a division of Young & Rubicam, under the WPP umbrella. In my duties, I also lend a hand to our sister companies when my expertise is needed, including representing Quality Matters and IntraMed. Started as a Program Director, promoted to Senior Program Director and Vice President.

NJ Event Professionals Networking, NJEventPro is a networking group for NJ businesses in the event industry. This group was started in 2006, and I was a member of the board of directors.NJEventPro Goals for our members - 1. Educate consumers about our services and promote members as qualified professionals.2. Provide opportunities for our members to interact and get to know each other, spotlighting as many members as possible. This helps members build a base of businesses for use at events or to whom you may comfortably refer clients. 3. Create standards within the industry and establish NJEventPro.Net as a credible resource for both businesses and clients. 4. Have fun while networking! When members work together, great things can happen.

Responsible for overseeing & executing med ed/communications projects (including speaker training meetings, advisory boards, interactive media) with flawless execution. Coach, manage and develop team members; assist in budget development with accountability for project reconciliation; manage client expectations; ensure external & internal teams adhere to client policies; create/manage timelines.• Provide clear direction to team/internal resources/vendors in the implementation of projects, ensuring successful execution• Full accountability on projects from implementation through final delivery• Identification/recruitment of faculty, coordination of content development, ensuring project deliverables are aligned with proposal requirements and client SOW• Vendor management and evaluation• Fiscal responsibility for projects; proactive communication of potential over and under spendingTherapeutic Categories: Rheumatoid Arthritis, Oncology, Cardiology, Mental Health Advocacy

• Account management; primary account lead for the company’s largest oncology, rheumatology and nephrology client • Administer speakers’ bureau programs for multiple clients in wound management, oncology, dermatology, rheumatology, and nephrology. Department successfully completed over 6,500 programs in 2006• Manage department of project management staff. Responsible for conflict resolution of all program/project issues, in addition to ensuring programs follow Corporate Compliance policies and stay within budget• Primary point of contact for clients (Marketing team, field reps and managers), National Opinion Leaders, and dedicated program faculty• Establish and refine policies, procedures, and business requirements

• Liaised with client on goals and targets in order to facilitate projects successfully• Modeled medical education programs to client specs incl turn-key planning of speaker training, advisory board, and dinner meeting series; effectively delivered programs on time, under budget• Oversaw project mgmt, client services, meeting planners. Primary point of contact for Key Opinion Leaders and dedicated program faculty• Successfully researched, planned, executed multiple large scale nat'l meetings on short notice; primary contact for hotels in site search, inspection, planning and on-site direction• Managed all aspects of program initiatives incl. problem resolution, timeline, budget, vendor selection/direction, creative services, meeting planning, materials production, reconciliation, supervision and instruction of project and meeting mgmt team• Spearheaded training of project mngmt and meeting planning staff. Developed and lead a new team of “White Glove” KOL Service Specialists

• Successfully implemented educational, promotional, and CME programs• Primary point of contact for clients; fostered client relationships for organic growth. Knowledge of client legal and regulatory process• Developed relationships with faculty and key opinion leaders in target therapeutic areas including cardiology, critical care, oncology, orthopedics, respiratory, dermatology and CNS• Managed all aspects of program initiatives including problem resolution, timeline, budget, vendor selection, creative services, meeting planning, print materials production, internal shared services, supervision and guidance of project mgmt team• Ensured all services were delivered in accordance with client or grantor contractual agreement, on time, within budget. In conjunction with Account Director, created proposals and budgets• Traveled to programs to ensure the success and flawless execution of all meeting aspects; Set team expectations, delegated responsibilities, and resolved issues

Account Manager at Armand Scott (ASI), a division of Cardinal Health

• Oversaw meeting logistics and coordination of meeting materials, AV, speaker slides, and all program needs• Planned and managed programs at national medical and scientific congresses including speaker management, audience generation, and needs assessment• Responsible for meetings, conferences and trade shows, symposia, manuscripts, advisory boards and overall marketing campaigns; therapeutic categories included Cardiology, Pain management, Oncology and Alzheimer’s. Created and tracked budgets, briefs, proposals, time and events schedules, and program materials• Experience in managing all aspects of CME accredited activities including symposia, monographs, and documentation in accordance with ACCME guidelines

• Researched, prepared, attended, presented at and evaluated conferences, trade shows, and other marketing and partnership events; developed marketing, advertising, and other promotional materials• Developed and trained staff for educational partners to ensure successful utilization of products• Trained teaching professionals in the use of our product in the classroom and monitored performance• Presented educational workshops at national congresses/trade shows to promote product offerings• Researched and requested grant opportunities and promotional sponsorships through our not-for-profit agency to provide our products to low income communities• Composed corporate handbook and company policies• Selected to take over the Staff Development Department ensuring training needs and client satisfaction• Promoted from Business & Marketing Writer to Events Marketing Manager

•Established and developed customer svc, marketing and support departments; Ensured customer satisfaction in all facets of branch operations.•Managed accounts representing revenues of $500,000 to $2,000,000 per month; Assisted sales in management of major accounts including developing new programs for high maintenance and special need clients.•Organized ISO implementation including creation of manuals to comply with standards; ensure adherence.•Drafted and instituted company policies and guidelines for sales, customer service and marketing.•Kept abreast of new technology and compatibility with product line and marketing focus; worked with R&D and engineering regarding product testing and development.•Handled product forecasting and sales goals; Conducted client evaluation tours.•Managed and trained supervisors and staff; interviewed, hired and placed staff; Opened several branches nationwide.•Developed corporate orientation program with human resources of parent company.

An executive relocation, moving and storage company associated with Atlas Van Lines.•Specialized in moving high profile executives and management of all major corporate accounts.•Coordinated clients’ transferee throughout the entire moving process (intra-state, inter-state, and internationally).•Implemented an open line of communication with the transferee and their family to counsel them on all procedures and planning of move.•Monitored customer needs while maintaining a proactive role to anticipate essential services.•Prepared estimate of charges for compliance with client’s relocation policy; Ensured all remained within budget.•Provided post-move contact until all relocation matters resolved; received weekly accolades from satisfied clients.