- Responsible for the production and compilation of reports, tenders, proposals and drawings as required.- Format, proofread, print, copy and compile various reports, drawings, proposals, letters and other correspondence and documents.- Ensure that all documentation is accurate and meets specifications and MTE standards.- Document and drawing scanning and filing.- Responsible for scheduling meetings, taking meeting minutes and distributing to the team in a timely matter.

- Prepared and ran a great shift for lunch and dinner.- Supported and assisted servers where needed with serving tables.- Dealt with guest concerns, compliments, and apply appropriate discounts when needed.- Performed opening and closing duties as a manager.- Developed a training program for new employees.- Recruited and hired Front of House employees.- Coached and terminated Front of House employees when needed.

- Evaluated as having shown excellent customer service - Performed opening/closing duties as a team lead for shifts- Carried out duties calmly and efficiently in a high-stress, fast pace environment- Trained and developed successful new servers in preparation for a final serving test - Completed Smart Serve Certification

- Performed closing/opening duties - Carried out duties calmly and efficiently in high-stressed, fast-paced environment - Managed a floor board and a rotational system for seating guests in the restaurant to ensure a smooth lunch/dinner rush

- Recruited and hired a House Council of 20 members who served as the planning and management body for major social and academic events- Managed a House Council of 20 members and a budget of $5660 to successfully enhance the first year experience in residence - Organized and oversaw weekly House Council meetings and developed programs and events targeted to an entire building of first year students - Attended weekly Waterloo Residence Council meetings with other Community Advisors and first year student Presidents to organize campus wide programs and events- Experienced in providing academic and employment reference

- Managed a team of first year students and a budget of $50 per student to successfully enhance their first year experience at Laurier - Facilitated higher learning and academic functioning within first year - Organized programs catered to the needs of a residence community- Responsible for thorough and professional documentation of incidents, on-call shifts and work orders to ensure effective communication with upper management - Worked in two separate large and diverse teams to enforce residence policy and ensure building safety - Received extensive training in situation management, community development, and staff team development

- Completed WHMIS/Safety training - Completed inventory counts in warehouse and completed transfers and adjustments of inventory - Complimented for positive attitude and ability to work efficiently

- Answered main phone and assisted customers with their concerns - Completed filing for each month and weekly administrative duties - Scanned documents into system and completed data entry- Completed various projects to assist human resources and payables