Ashley Darling Email & Phone Number

Oakville, Ontario, Canada

Oakville, Ontario, Canada

Developed and managed Sagen's Quality Assurance Program as an independent, second line of defense across the organization and completed external reviews to assess lender compliance with established guidelines. Lead and proactively managed all internal and external lender quality assurance reviews in accordance with QA procedures, policies, and ensured strong customer service. Developed trend analysis driving process and policy enhancement opportunities. Skills:- Strong residential underwriting/ audit experience- Strong analytical skills with ability to grasp mortgage industry and business wide strategies- Proficiency with adaptability to various underwriting system applications - Strong organizational skills with the ability to manage multiple priorities and manage concurrent deadlines.- Strong problem-solving skills and the ability to proctively identify risks/issues and recommend solutions- Excellent interpersonal skills influencing organizational culture to support a shared vision, challenge the status quo, and drive change- Strong leadership skills with managing direct reports by fostering a strong teamwork environment- Excellent communication skills ( verbal, written and presentation)- Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment- Excellent proficiency with MS Office Suites, in particular Power Point and Excel.

Oakville

Conduct lender Quality Assurance reviews of insured for both high-ratio and bulk in accordance with QA procedures and policies.Provide trend analysis for risks identified and proactively escalate any adverse trends to internal and/or external stakeholders with recommendations for resolution.Act as subject matter expert for lender specific underwriting policies, procedures and processes. Proactively identify any material gaps and escalate to internal stakeholders.

Hamilton, On

Analyze employment profile, credit strength, property characteristics, and all other information pertinent to the credit decision process on each mortgage application. Apply internal guidelines and insurer guidelines to the credit decision process. Negotiate loan terms in order to satisfy the interests of the client. Prioritize deals in order to minimize turnaround time.Verify accuracy of supporting employment, down payment, appraisal, and financial documentation received. Review documentation for compliance with internal and regulatory guidelines. Correspond with mortgage development managers to attain outstanding documentation needed to complete requirements as stipulated on the commitment.

-Responsible for the setup, processing and maintenance of bank products and services-Resolved customers’ service and maintenance related inquiries-Responsible for insuring the support department is adhering to bank security, operational and compliance procedures and policies-Ensured a high degree of confidentiality at all times, while ensuring code of conduct was followed for every transaction

North Bay

Seasonal

Bachelor Of Business Administration, Organizational Studies

Graduated with Honours

Business Administration, Business