Director Of Operation
CurrentIn this role, I directed production, engineering and warehouse operations. • Reduced quality defects from 42 to 12 over 5-year period. • Utilized automation to place parts in correct location, verifying correct part used.• 5S activity, ensuring jigs and parts were place in correct location and returned.• Developed jigs, making assembly easier and true to form.• Used Excel and scanners, establishing gates so only good products passed inspection.• Established 5S and monthly supervisor safety inspections, improving safe work areas and identified safety improvements.• Instituted quarterly 5S and safety audits, suppling upper management with needed information. Established 5S quarterly audits, identifying both successes and areas for improvements, achieving increase in visual appeal of product. • Implemented safety review audit, providing directions on safety improvement.• Lead daily production review meetings, discussing production issues improving customer and quality issues. • Achieved customer satisfaction rate of 98 % to 99.5% depending on product line. • Recertified ISO 9002, maintaining provable replication in processes.