Research Analyst/Information Specialist
Worldwide, Oo
Provided individual training and search support to client service team members and administrative staff.Worked with IT staff to train research analysts in using online tool for tracking all deliverables. Edited deliverables and coached employees based in India via phone, web conferencing software, email, and instant messaging. Led internal team of information specialists in planning, designing, producing, editing and launching end-user help guides for firm-wide research intranet.Conducted searches across broad range of topics and industries, filtered search results for relevance, credibility and accuracy, and provided retrieved materials to analysts within established timeframes.Performed quantitative and qualitative analysis, including preparation of company analytical reports, executive biographies, and summarization of relevant news articles as required to meet needs of research analysts and other marketing professionals.