As an Operations and Commercial Director at Bechtle, one of Europe's leading IT Hardware, Software and services providers, I have played a pivotal role in supporting the company's vision and driving its success. With many years of experience and branches in 14 countries, Bechtle is known for its expertise, partnership, and forward-facing outlook.I am responsible for leading day-to-day operations and delivering on strategy and operational plans to ensure the organisation runs effectively and efficiently to meet goals and objectives. I handle a variety of projects for the business and oversee project management. Additionally, I analyse sales and other reports to identify opportunities for improvement and implement policies that align with overall strategy.As an internal consultant, I work directly with multiple stakeholders, management, and various related departments to optimise team performance. I also oversee the implementation of technology solutions throughout the organisation, taking ownership of projects/programs from cradle to grave, including business case, scope, cost, schedule, action cycles, risks, issues, decisions, interdependencies, and milestones.Throughout my tenure at Bechtle, I have demonstrated a genuine caring for employees and developed opportunities to grow the business through partnerships or new initiatives. I am passionate about delivering results and am dedicated to ensuring the success of the organisation.

From 1996 to 1999, I served as the IT Support & Services Manager at a company based in Plymouth, United Kingdom. In this role, I was responsible for managing the end-user support team and implementing policies to increase productivity and efficiency.One of my key accomplishments in this role was developing automation policies for software installation. These policies led to a significant increase in productivity and allowed the team to complete tasks more quickly and efficiently. Additionally, I defined new internal processes for fault diagnosis which helped to reduce the cost base of the company.I also played a key role in formalising and negotiating supplier pricing. This required strong negotiation skills and the ability to understand the needs of the company and the suppliers. I was also responsible for procurement of computer hardware and software, ensuring that the company had the necessary resources to support its operations.To ensure that the company was getting the best value from its suppliers, I analysed and monitored supplier performance. I verified that suppliers were meeting approved targets and took action when necessary to improve performance.Throughout my tenure in this role, I demonstrated a genuine caring for employees and developed opportunities to grow the business through partnerships or new initiatives. I am passionate about delivering results and am dedicated to ensuring the success of the organisation.