Operations Manager
Left Coast Performance is an FMCG eCommerce company with an expanding portfolio of food & dietary supplements with particular focus on high fat & ketogenic diets. While products are available from the LCP website, Amazon is the main retail focus with American and Canadian markets prioritized. LCP follows a lean business model with most core processes outsourced to contract packagers, manufacturers and shipping companies. Annual turnover last year exceed $6m. My role included the following: Utilise MRP software to manage day to day business operations including purchasing, shipments and logistics.- Responsible for order management in both purchasing and manufacturing which included issuing POs and MOs to our various suppliers and manufacturers, managing lead times and maintaining invoice records. Build and maintain relationships with manufacturers, suppliers and onboard them with our supply chain processes.- Maintained internal inventory records which required monthly reconciliations using data and reports from warehousing and manufacturing partners.- Worked with marketing director on new product development to source new ingredient suppliers and manufacturers as we expanded our product portfolio.- Assembled Bills of Materials based on product formulations and packaging requirements.- Arranged weekly product pickups through Seller Central and liased with Amazon, manufacturers and freight companies to bring our 10 SKU product portfolio to market.- Forecasted our monthly production schedules to ensure a working inventory of minimum 30 days+ stock was maintained on Amazon Seller Central.- Liased with freight forwarders, manufacturers and customs on cross border shipments to bring products from the US to Canada.- Responsible for ensuring products were tested for impurities to maintain quality control prior to finalizing packing.