Darragh Kavanagh Email & Phone Number

Newbridge, County Kildare, Ireland

Mary Street

Mary Street

-In charge of 4 junior managers.-Training new managers- overseeing 3 sales floor and 5 stock rooms-In charge of 25+team members on a nightly basics

Mary Street

Sales and Commercial Focus – Maximising sales, opportunities and performanceDrive and monitor sales in my departments ensuring that all targets are metEnsure all department sales reports are checked daily/weekly and action taken where appropriateUsing all available reports maintain a full knowledge of department sales figures, budgets and SPV (Selling.

O'Connell Street

People – Recruiting, leading and motivating team to achieve company standardsOptimise staff morale and promote a positive work environment whilst ensuring staff are fully aware of their obligations in relation to company policiesIn conjunction with supervisors compile daily plans for staff coverage and rotasCommunicate with and work alongside staff and.

O'Connell Street

Operating Standards – Consistently deliver against company expectations and policyImplement systems and procedures to maintain operational standards in line with the Store Operations Manual and all other procedural guidelinesMaintain standards throughout the day ensure recovery is completed dailyEnsure compliance with the company refund procedure and daily.

Dublin, County Dublin, Ireland

- OnQ System reservation knowledge - Room Service-Checking in Guest (Training)-Checking out Guest (Training)-General cleaning-Dealing with Guest needs

Dublin, Kildare

 Merchandising for Lidl Stores Working on own initiative Merchandising for Coco Cola Working as part of a team

Naas, Leinster, Ireland

Security – Preventing company property loss, theft or abuseResponsibility for holding store keys and being available for emergency calloutEnsure staff in the department are fully aware of and complying with company policies regarding securityAccountable for securing all cash, stock and propertyFollow appropriate company policies regarding customer or staff.

Maynooth, Leinster, Ireland

Sales and Commercial Focus – Maximising sales, opportunities and performanceDrive and monitor sales figures and stock analysis across the sales floor through the utilisation of available information resources to ensure all targets are metEnsure all markdowns are carried out in line with company policy in a timely manner and monitored to ensure sell.

Maynooth, Leinster, Ireland

Customer Service – Responsible for leading the team to deliver excellent customer serviceEnsure management team and staff are familiar with and are demonstrating excellent customer service standards at all timesManage customer issues and complaints in line with company standards and to ensure prevention of occurrence in the futureSecurity – Preventing.

Grafton Street, Dublin

 Accepting and checking of deliveries Responsible for stock control Daily walk through of stockrooms Transfer of stock around the world

Grafton Street

Kildare Village

 Achieving and maintaining high store standards Responsible for achieving sales targets Identify training and coaching needs for development Delivering a high standard of customer service

Naas, Leinster, Ireland

 Responsibility for ATM control Stock taking and Stock count Complaint management Time Management

Naas, Leinster, Ireland

Student, Full Stack Software Development, Diploma

Certificate, Customer Service Training

Dimploma, Customer Service

Fetac Level 4, Office Support Skills

It, It apps,general office skills, customer service

Education record

Certificate, Retail Management: Stock, Psychology And Security, 92%