Darragh O' Brien Assoc Cipd Email & Phone Number

County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Oversaw of the transfer of L&D, HR, and Payroll Tasks to Kochi Team. This included updating standard operating procedures, detailed work instructions, attending project meetings, organising set up of system access and training for Kochi team. As part of the role I would update weekly the Kochi Project Manager on transfer of tasks, training, and compilation of project documents.

Ireland

My role was to look after the logistics of all courses that Zellis provides to Aer Lingus. Liaising directly with the client I arranged all the courses setting out with them a calendar of training events, arrange access to online courses, book training rooms and trainers. In addition, I was also responsible for managing the performance management module in the HR Resource Link Aurora HRIS System. I also supported the rollout of new projects, the HR Team and Team Leader. Duties included:Running reports on waiting lists and courses required, courses completed,Producing yearly calendar of training events,Liaising with training providers and organising logistics of courses,Administer evaluation of courses and provide feedback to L&D specialist.Administer E-Learning module including set up of users, assign courses, answer queries,Update HRIS and train new users on HRIS system.Design and implementation of new processes including standard operating procedures and detailed working instructions for Performance Management Module and E-learning System. Monthly meetings and managed relationship with L&D client.Create new reviews for new starters, set up yearly reviews for all staff in Performance Management Module,Point of contact for all L&D and Performance Management system queries including managing learning email box and HR Ticketing system.Support HR Team – Gate keeper for Employee Ticketing system,Deputise for HR Team Lead when on leave running team meetings, support team members.Recent projects:• Rollout of new ticketing system• Rollout of new phone system• Rollout of IT equipment to enable staff to work from home due to COVID-19 Pandemic• Manage set up of new starters and leavers on systems

Ireland

Managed a team of eight HR administrators undertaking all aspects of HR admin supporting 4,500 Aer Lingus employees. This included new starters, leavers, sending out contracts of employment, leave management (holiday, paternity, maternity etc). In addition, the team would answer HR queries using a ticketing management system. Part of the role was reporting to the client on KPI and SLA performance. Duties Included:Oversee update by team of HRIS to ensure records were accurate, Liaised with Payroll Team Lead to ensure accuracy of information, payroll updates.Point of contact for all HR and L&D queries at team lead level,To communicate effectively with L&D specialist, HR Team, Staff, Managers about HR and training activities to ensure staff are informed of HR activities, queries and L&D events.Monthly Meetings and Managed Relationship with Aer Lingus L&D and HR departments, Compilation of weekly and monthly SLA and KPI reports.Design and implementation of new processes including standard operating procedures.

Dublin

Started as L&D Team Lead working as part of the project team that pulled together the new L&D system, mapping out processes and procedures. In the role I managed two administrators. Duties included:Design and implementation of new processes including standard operating procedures and detailed working instructions for L&D, Monthly meetings and managed relationship with L&D client, Develop and maintain yearly calendar of events, Point of contact for all L&D queries, to communicate effectively with L&D specialist, HR Team, Staff, Managers about training activities to ensure staff are informed of and are in attendance at L&D events.

Ely Place ,Dublin 2

Organised and delivered induction to new employees, carried out compliance checks to ensure completion of induction booklet and legal training for a range of new advertising agency employees.Prepared contract packs for new employees, promotions, and fixed term contract extensions, ensuring pre approval for hiring/promotions were completed in line with company recruitment policies.Maintained HR Information system-VIP Manager to ensure all personal information was up to date and compliant with internal audit standards.Set up and maintained all personal files to meet internal and external audit standards.Advised employees of benefits e.g. travel pass, healthcare etc and liaised with payroll for processing.Assisting with ongoing HR projects e.g. company people survey, process reviews, internship programme.Liaised and advised payroll of new employees/leavers, data changes for employees including benefits, salary increase and fixed term contract extensions.Managed HR recruitment mailbox, reviewed CV’s, advised business of suitable candidates, scheduled interviews, liaised with recruitment agency and prepared offer packs.Organised training events including the recording of participation and feedback, liaised with trainers and participants to book venues and prepared training materials.Managed process changes of Staff Handbook to ensure compliance with best HR practice and employment legislation. Assisted business managers to advise on policies and procedures in staff handbook.Supported HR Director by preparing briefing documents and reports, attended meetings and carried out general administration support.Liaised with suppliers and processed PO numbers for invoices for HR department.Attended IBEC briefings and liaised with IBEC representative.Active Member of Health and Safety Committee providing information, advice and implemented procedures in line with best practice.

Ireland

Managed a team of 3, delivering Learning and Development training for1600 employees in 300 locations in ROI and NI. Duties included:Designed and implemented an 18-month middle management development programme,Delivered an average of 80 Courses per year on a range of topics including, Finance, Diversity and Inclusion, Management Development, Customer Care and Retail skills, Cleaning programmes, Labour Management and Disciplinary and Grievance and Absence Management.Set up in NI an NVQ programme for front line employees,Selected as 1 of 30 internal reviewers for Investors In People in the UK, Achieved gold standard accreditation for Excellence through People in ROI following 2 successful reviews at standard level.

Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Certificate In Payroll Techniques, Payroll

Modular Skills Provision - Data Analytics, Data Analytics

Ba In Human Resource Managment, Human Resources, Merit

Certificate, Training And Development