Darrah Thomas, Msw Email & Phone Number

Colorado, United States

Part-time 25 hours/week, temporary position

Denver, Colorado, United States

Assist in writing and editing manuscript detailing research by Dr. Barman-Adhikari, for submission to a social work journal - includes database research as well as research analysis

Legislative Intern for Representative Karen McCormick, HD-11-Created fact sheets for bills, notably for HB22-1093-Performed legislative analysis and power mapping, especially to prepare Rep. McCormick for her 3 committees and her own bills-Engaged in bi-weekly group with other MSW students interning with Representatives and Senators, and our supervisor, for the purpose of peer education, feedback, and mentoring-Represented and supported Rep. McCormick via constituent relations, stakeholder and lobbyist meetings, and other correspondences

Chick-Fil-A Moorpark Road And Chick-Fil-A Belleview Shores

Served as an Advanced Team Member at Chick-fil-A Moorpark Road while taking classes for my Anti-Human Trafficking Certificate, and served as a Shift Leader and Marketing Coordinator at sister stores Chick-fil-A Belleview Shores and Chick-fil-A River Point after moving to Colorado for my Master's program.

Work study placement-Planned and hosted virtual panel event on the subject of upholding human rights in governance, which included guests from the Bell Policy Center and Amnesty International-Created content for our 3 social media platforms (FB, IG, Twitter), which included human rights news and information-Planned interview with an employee of the ACLU of CO regarding the 2020 election and the state of human rights in our democracy-Coordinated and executed virtual joint symposium with the Human Trafficking Center with our teams’ research on climate migration and environmental justice

Internship for MSW program for American Friends Service Committee, Denver, in the Colorado for Immigrant Rights (CFIR) program.-Prepared and organized 83-page packet for Spotlight On: CO Legislature event, which included compiling immigrant rights organizations’ legislative fact sheets and documents, resources for lobbying, etc.-Recorded notes for an participated in meeting on legislative priorities with Congresswoman Diana DeGette’s staff-Successfully led a meeting for one of our member-led groups, CFIR, when my supervisor was unavailable, and participated in and served as notetaker for weekly CFIR meetings-Helped plan and participate in advocacy actions, such as: a virtual protest against Palantir, a car rally vigil in front of the GEO Detention Center in Aurora, and a “phonedogging” event to members of Congress-Researched statistics on immigrant visas and wait times, and updated our “The Legal Way” document with findings-Transformed Non-violent Direct Action training materials into a virtual format-Created and shared social media advocacy materials on our three platforms (FB, IG, Twitter)

Malibu, Ca

-Communicated with technicians, supervisors, doctors, therapists, and administrative team regarding clientsReviewed client assessments, including bio-psycho-social and medical information, as well as therapists’ and doctors’ notes-Distributed and audited client medications-Performed contraband, health, and safety checks in client rooms and throughout the property-Transported to and attended with clients 12-step and other recovery meetings, as well as various other outings (ex: equine therapy)-Ensured client compliance with treatment facility’s policies and procedures

Greater Los Angeles Area

-Created and deployed monthly budgets based on ROI and strategy, monitored campaigns and analyzed lead source effectiveness-Developed monthly creative direction, and approved ad design/production and vendor contracts-Coordinated with radio/video production, graphic design, print production, SEO, PPC, social media, data science, and web teams to ensure messaging consistency, increase brand awareness, and optimize workflow-Managed accounts for six clients in the spectrum of start-up to established businesses, one of which spent $400,000 per month in marketing-Served as liaison between clients’ business owners and our agency; communicated clients’ desires to operations team

Chick-Fil-A Moorpark Road, Thousand Oaks, Ca

Social Media Manager-Curate, schedule, post, and manage all social media content across Facebook and Instagram-Monitor and manage all reviews, check-ins, engagements, and direct messages on all platforms, including Yelp and Google Reviews-Develop, shape, innovate, and grow brand recognition, online community engagementEmotional Connections Marketing-Innovate small business marketing through emotionalizing strategies, not subsidizing, to create a long-lasting connection with our guests-Leverage Chick-fil-A, Inc.'s resources/research externally to innovate and improve our marketing strategies and playbook-Whole Product Distribution and Coupon Distribution in the community-Sample and Whole Product Sample in-restaurant-Surprise and delight guests with emotional connections marketing materials, such as a mini-moo (plush cows), or a free dessert-Host VIP Parties, including giving a Backstage Tour of the restaurant-Conduct team member contests to increase business on certain products during order-taking processCommunity Outreach-Discern and execute our restaurant giving strategy via community involvement and donations-Community events, such as the cow at high school football games or breakfast whole food distribution with the cow at local elementary and middle school drop-off lines-In-restaurant events, such as a summer luau which included hula dancers, marketing our national campaign items with free samples, free crafts, games, and prizesGuest and Team Member Experience-Lead and innovate guest and team member experience with hospitality to our team first, then to guests-Coach and re-train hospitality in store, including drive-thru, front counter, and back-of-house-Encourage excellent hospitality through incentive programs-Transform "issue management" efforts into personalized "guest recovery" efforts-Attended Hospitality Director Training at Chick-fil-A Headquarters in Atlanta, GA in June 2017

Chick-Fil-A Moorpark Road, Thousand Oaks, Ca

Newbury Park, California

-Consistently improved Banker Conversion Rate percentage, and within one month of employment exceeded my targeted goal by 1.62%-Maintained excellent Balancing Accuracy and Quarterly Performance Assessment scores-Learned quickly and took initiative in assuming new responsibilities, while consistently impressing financial center leaders

Office Of Alumni And Parent Relations

-Pioneered brand-new internship position created to assist with APU Life magazine alumni updates called "Class Notes"-Researched and explored social media and networking platforms for notable alumni for story and "Class Note" consideration-Corresponded with APU alumni (and others in relations to APU Life) who were candidates for a class note or larger story-Composed and compiled class notes in batches for submission to supervisors for review and editing-Vetted class note candidates and other alumni for degree and name verification, as well as their status with the university, via PeopleSoft, Raiser's Edge, and Ark-Facilitated, assisted in preparation for, and did set-up and tear-down of various events-General office duties

Thousand Oaks, California

-Trained by Chick-fil-A Corporate trainers for 3 weeks as a part of being on the Grand Opening team of our store-Earned consistent raises in wages as a result of commitment to my store, despite being a seasonal employee-Acted as host for our store's first fundraiser-Set a store record, along with drive-thru team, as first to serve 100 cars in drive-thru in one hour

Alumni And Parent Relations

-Assist with set-up, tear-down, and facilitation of various events involving the Office of Alumni and Parent Relations

Office Of University Advancement At Azusa Pacific University

-Input donors’ and donation information into data systems Raiser's Edge, PeopleSoft, and Ark; archived documents-Updated and verified faculty and staff personal information in data systems-Completed individual project to purge all hard-copy donation documents in the office prior to 2001 upon archival; re-organize remaining documents in new file location-Updated donation information to university libraries in Raiser's Edge system-Assisted with various tasks within the office such as filing, scanning, shredding, mailing, etc.-Assisted Dinner Rally 2013 and 2014, a dinner and fundraising gala event during Homecoming weekend

Master Of Social Work - Msw, Concentration In Organizational Leadership And Policy Practice

Activities and Societies: Phi Alpha Honor Society

Anti-Human Trafficking Certificate

Bachelor Of Arts (B.A.), History

Activities and Societies: Honors College, Ambassador, Ambassador Lead, Humanities-based "study away" semester program in Yosemite, CA.