Rexel UK is a £1bn turnover division of a French owned global organisation (c€13bn turnover) providing value added business-to-business (B2B) distribution services, focusing on electrical, renewable energy, maintenance, repair and operations (MRO) products. Predominately recognised as a wholesale/retail operation, the business operates through c.420 branches in the UK and Ireland region.Manager reporting to the Chief Technology Officer responsible for-Overall management of the interfaces to and from the ERP system-Managing all aspects of External and internal customer documentation and online archiving-Management of Operations for the core ERP system-Management of the technical side of EDI and E-Procurement (Electronic trading) -Management of real time updates from ERP to auxiliary tools (Talend and DoubleTake)-Direct management of 7 UK personal supporting 3300 user baseKey achievements including-Complete transformation of underpinning infrastructure applications replacing with latest technology -utilisation middleware technologies to reduce the impact on the main ERP system server, while giving real time updates-Supported rollout of new ERP (Infor M3) system to a number of countries utilising centrally served solutions with local ancillary systems server in country, benefitting the region by c£1.5m cost reduction p.a.-Established single Infrastructure application team across various countries, consolidating both existing and acquisition teams – in excess of 3 disparate teams merged-Promotion code fix, upgrades and new functions to Production systems providing services to 3 countries

As the operations team leader for the iseries platform my duties included• Provide objectives, set performance measures and provide development plans.• Impart my technical knowledge and guide the team encouraging them to push the platform forward to meet the business needs.• Manage holidays, shift and callout rota’s • Reporting to higher management and business leadsAlso providing technical input in the following areas• Project management, design and implementation for the platform• User profile administration for iSeries, Lotus Notes and Netware environments• Backup and recovery on AS400 & Intel Platforms• Platform Upgrades, fixes and batch processing • Security for iSeries and Netware environments• Monitoring and maintenance of the machine room environment• Monitoring and reporting iSeries, Domino, Netware & Intel environments• Third level support for the group helpdesk

Working on contract for Paragon Finance, my projects included• Upgrading the batch processing on the AS400 using the Robot scheduling software.• Coordinating the Operations support team responsible for the AS400

Responsible for the Netware infrastructure and AS400 support my responsibilities included• Backup & recovery• Batch processing• Upgrades & fixes• Helpdesk Support• Data security & system recovery

Responsible the team and for the daily running of the AS400 systems including• Backup & recovery• Batch processing• Upgrades & fixes• Helpdesk Support• Data security• System recovery

As a trainee operator looking after System 38 and then later AS400 systems. Worked my way up to shift supervisor were I was responsible for the team of operators. My responsibilities included• Backup & recovery• Batch processing• Upgrades & fixes• Helpdesk support