As the Chief Information Officer at Lima One, I lead the Data Engineering, Software Development, and IT Operations teams to drive technology innovation and operational excellence. My focus is on leveraging technology to enhance loan performance management, streamline technical processes, and ensure the highest levels of security and compliance. I oversee the strategic direction for Lima One’s technology initiatives, empowering the organization to scale and deliver exceptional service to clients, while promoting a culture of innovation and efficiency across all technology functions.

Successful business exit to FranConnect, Feb 2024.Leadership across Multiple Domains: Directed teams across Product, IT, DevOps, Development, Architecture, Data, QA, and Operations, ensuring seamless integration and performance. Managed budgets and strategic planning, ensuring optimal resource allocation and forward-thinking strategies while staying true or below budget allocation.Client Relationship Management: Actively managed relationships with top ten key accounts, facilitating strategic discussions for mutual growth and partnership. Demonstrated track record in enhancing client retention and expanding client growth potential.Team Development & Retention: Cultivated high-performing teams with a remarkable retention rate: nearly 100% throughout my career. Experienced in identifying, nurturing, and retaining talent, fostering a positive and productive work environment with fantastic company culture.Strategic Vision & Execution: Oversaw product strategy and alignment with broader business vision, using OKRs as a metric of success. Demonstrated capability in strategic planning, ensuring product evolution aligns with market needs and scaling to demand.Merger and Acquisition Expertise: Actively engaged in M&A, bringing a strategic viewpoint and deep understanding of how technology integrations can benefit business growth.

Technical Proficiency & Platform Launch: Led Product, Development, Architecture, and QA functions, leveraging current market technologies and methodologies. Managed budgets and set strategic direction; launched the new SaaS platform, "Ignite", emphasizing microservices, containerization, and CI/CD.Executive & Stakeholder Engagement: Acted as a key member of the Executive Team, reporting to a 12-member Board of Directors, and communicated effectively with diverse stakeholders using Agile and SCRUM methodologies.Data Strategy & Cybersecurity: Established a data retention strategy utilizing modern data analytics and cybersecurity best practices. Enhanced system performance by 5x and ensured advanced client data protection with end-to-end encryption and GDPR/CCPA compliance.Strategic Vision & Product Delivery: Championed the engineering vision aligning with the objectives of Product Management, Marketing, and Sales. Implemented DevOps practices ensuring on-time and on-budget product feature delivery and utilized AI/ML insights for product enhancement.Scalability, Cloud, & Global Collaboration: Utilized service-oriented architecture and cloud-first strategies with platforms like Azure for scalability. Led global engineering efforts, notably in life sciences sectors, emphasizing API-first development. Achieved positive ROI with teams in India, Ukraine, and Nepal, and fostered a culture of continuous learning and upskilling.

Implemented a data-driven .NET Engineering and Product Management organization that significantly increased productivity over 3years, while delivering high quality code. This efficiency also drove down client issues to 1/3 of the prior average. Moved custom client 1x work to offshore team and found significant wins in both savings and internal team morale. Assisted Product Management by researching, directing, and leading the development of a key client feature. Extremely high team retention and successfully recruited top talent. Directed using agile software principles and acted as scrum master for four teams.

Directed Marketing Core Services engineering team, responsible for the call center, tracking, and lead management applications. Provided the strategy for teams to migrate key applications to Java from PHP. Prepared for PCI and SOX compliance and delivered new feature sets to drive company revenue by 32%. Utilized agile processes and a modified Kanban approach to effectively and efficiently meet pressing deadlines while quickly alleviating bottlenecks.

Directed both internal development teams as well as consulting groups to provide clients with the highest quality web, mobile, and application development, and lead generation, Oversaw development standards, security practices, and federal compliance for health care and insurance. Provided customer facing client strategy as a sales engineer, presented capabilities for new business pitches, and managed our lead generation SaaS application. Provided project risk assessments as well as analyzing ROI and margin concerns, and managed department budgets.

Managed and directed the development and marketing of our internal lead generation SaaS application, LeadForward. Provided development roadmap, design, and project management of all new feature sets and releases. Managed overall strategy as we moved to AWS. Oversaw and coordinated production deployment.

Focused on engineering for solutions included PHP and .NET web applications, an internal PHP SaaS solution, and various mobile offerings. Implemented project management software solution integrating with Salesforce, to manage the growing list of projects. Provided project risk assessment, lead generation strategies, as well as oversaw resource management.

Utilized agile development for enterprise and client development department with daily scrums to build a high performing team which increased enterprise production efficiency by 200%. Improved lead processing and delivery efficiencies and reliability to three 9s, which saved the company thousands of dollars and re-established confidence with our most valuable clients.

Lead project manager over all enterprise applications as well as the lead generation application, Leadbin. Responsible for UX, product prioritization of enterprise projects, and writing technical guides. Drove the software development life cycle to consistently meet deadlines while maintaining strong developer morale and delivered a major product migration. Team of the Quarter and Leadership Award.

Created, updated, and maintained site pages for the J. Willard Marriott Library using CSS, HTML, and JavaScript. Developed several web applications using Java and Ruby on Rails and SQL Server. Co-chaired the Web Advisory Committee to direct design efforts and introduce new technology.

Head of National Rankings Department in charge of the sports of Alpine, Freestyle, Cross Country, Snowboard, and Nordic Combined for the United States. The Rankings Team worked hand in hand with the IT department and handled thousands of events on a monthly basis. Project Lead designing and building the new National Rankings System that is still in use today. Attended annual conferences as well as the International Ski Federation (FIS) Congress in Milan, Italy as US ranking representative and candidate for the World Timing Committee.