Darrel Dent Email & Phone Number

Florida, United States

Tampa, Florida, United States

• Telemarketing of Medicare Advantage and Medicare Supplement Plans

Laurel, Maryland

• Produce, implement and maintain client and employee marketing/training materials
• Conduct in-person and remote employee and client training
• Collaborate with company owner to design and implement marketing initiatives

Laurel, Maryland, United States

• Assisted with merchandising activities, including answering internal and external inquiries
• Ensured vehicles purchased for inventory were properly secured
• Ensured that vehicles were located in their proper zones on the sales lot
• Ensured that vehicle options were properly recorded and displayed on website

Laurel, MD

• Helped customers define wants, needs and budget limitations and matched them with appropriate vehicles

Baltimore, Maryland

• Maintained relationships with existing clients and developed new business
• Participated in networking activities
• Partnered with clients to define investment goals, horizon and risk tolerance
• Implemented investment and insurance strategies to meet goals

Columbia, Maryland

• Managed Call Center, including writing scripts and personnel decisions
• Designed and produced marketing presentations and materials
• Planned and contracted for promotional seminars
• Produced initial financial plans for prospective clients

Bowie, Maryland

• Marketed homes for sale
• Negotiated as a fiduciary on behalf of clients
• Acted as a liaison with lenders and insurers

Washington, District Of Columbia, United States

• Assignment: United States Postal Service (USPS)
• Re-created requirements/design documents for USPS Mobile Data Collection Device (MDCD) Project
• Produced soft (electronic) versions of original hard-copy design and specifications documents and manuals
• Created single design, reformatted documents to that design, and ensured consistency

Washington, District Of Columbia, United States

• Assignment: American Federation of Teachers
• Primary data analyst for successful AFT Data Warehouse implementation
• Developed value-added data sources, analyzed data and reviewed analytical tools
• Performed data quality analysis and developed data quality assurance procedures
• Developed business rules for warehouse initial population and updates
• Primary administrator and trainer for "GetActive" eCRM tool

Washington, District Of Columbia, United States

• Provided administrative support for Educational Research & Dissemination program
• Designed and maintained database and reports, scheduled classes and coordinated instructors

Washington, District Of Columbia, United States

• Blue Cross Blue Shield Federal Employee Program (FEP)
• Provided analytical support for FEP Pharmacy and Therapeutics (P&T) Committee
• Analyzed claims data using SAS, Microsoft Access, Microsoft Excel and SQL Server
• Performed demographic analyses of FEP-insured population
• Presented analytical results to the P&T Committee and all levels of BCBSA management

Washington, District Of Columbia, United States

• Blue Cross Blue Shield Federal Employee Program (FEP)
• Project Manager for SAS-based performance measurement and rating system
• Responsible for accurate distribution of FEP Service Charge
• Responsible for budgeting and oversight of external consultants
• Responsible for report design, data and report validation and development of analytical systems
• Conducted workshops at national meetings

Bachelor'S Degree, English Literature And Creative Writing

Master Of Science (Ms), Predictive Analytics