Darrel Hall Email and Phone Number

I am a Field Quality Engineer that enjoys the challenges of identifying product quality issues at the customer location. Data Analytics is a Major factor in this activity. This experience focused on world class support to large OEMs (Original Equipment Manufacturer) with a multi-national presence.I have a passion for detail, customer care and quality control. My global experience and a solid work ethic are factors that make me a top advocate for my customer. I prefer to lead by example, via collaboration, teamwork and trust while working on initiatives together. I enjoy helping others to reach and be recognized for their results and wins. I am results driven in the areas of quality, timelines and customer expectations. The experience for the customer is always top priority balanced with company metrics.Specialties:Enterprise and Client Storage, Customer Management, Technical Pre-sales, Account Management, Project Management, Product Life Cycle Management, Customer Escalation ManagementProcess & Methodology, Building High Performance Teams, Program Management, Cross Functional Team Building/ManagementAnalytics, Storage, Customer Care, Device Management My motivation comes from an understanding of the link between product quality and user experience and how this relates back to the company’s bottom line.I chose Product Quality because I enjoy being involved with building/assembling things and am always looking for ways to make them better. Looking at product field data lets me understand what the products are doing in real world applications.I have been most rewarded when I have been able to identify quality trends and what is driving them. Getting this information back to the Engineering team for incorporation into the next generation of products is essential.I enjoy sharing my product knowledge with my customers to enhance the customers understanding and use of the products.