Oversee the relationship between Walmart and 3rd party facility service providers for the Baler, Compactor, Auto Care Center equipment, Food equipment, and Shopping cart trades.

Oversee the the Operations and Escalations workstream on the Walmart-CBRE team.Collaborate with, and support outsource partner CBRE on process improvement initiatives related to Facilities Maintenance using data to improve KPI and customer service metrics.Partner with internal FM Trade team and Real Estate Portfolio team to solve Stores FM needs.Provide detailed analysis and insights related to equipment downtime, spend, quote review, and work order review using various tools (I.E., Excel, Tableau, PowerBI, ServiceChannel, etc.).Partner with other reporting teams on the creation/design of reporting dashboards used to track and identify trends in work order life cycle and spend.Supervise a team of 3 associates and provide escalation, quote review, equipment ordering and aged work order management support.

Responsible for managing multiple Facility Maintenance trades from a proactive and reactive need for Walmart locations across Southern California and the Pacific Northwest while meeting a $43m plan.Collaborated with Building Controls and HVAC teams to ensure timely resolution of escalations.Responsible for the award selection of vendors after bid processes in an effort to optimize service and pricing.Assist with Regional and Market level escalations related to vendor performance issues.Generate and evaluate vendor performance in an effort to create an efficient partnership.

Oversaw the Parking Lot Sweeping, Power Washing, and Shopping Cart Retrieval programs for Walmart and Sam’s Clubs location across the United States.Managed a $94.5m plan by testing and developing cost saving initiatives.Developed and maintained scope of work requirements to vendor and store accountability.Responsible for the selection and award of vendors after bid processes to optimize service and pricing.Handled Regional and Market level escalations related to vendor performance issues.Responsible for assigning roles and responsibilities to a team of 4 associates.

Assist in managing the Parking Lot Sweeping and Power Washing programs for Walmart and Sam’s Clubs locations across the United States. Enforce provider compliance of Master Service Agreement and scope  of work. Address Store and Market level escalations. Delegate tasks to coordinators and provide supervisory support as needed.

Support Real Estate Systems and Finance Strategy team by gathering business requirements and understanding business needs and processes. Collaborate with Real Estate Finance Business Architects and Technical Team to implement business plans and participate in pilot testing. Responsible for documenting and validating multiple procedures in an effort to determine best practices and increase efficiencies.Assist in supporting members of the Real Estate Finance team by creating JDE and SAP support tickets and researching resolutions.Responsible for SAP purchase order approval and creation in relation to department budget.Perform Administrative role for Walmart’s Intuit Quickbase billing account by setting up new users. Monitor and control access by performing user audits to eliminate inactive users and applications in an effort to reduce company and department cost.Assist in the moderation of multiple training classes related to new systems for Real Estate Finance organization

Responsible for the creation and review of contracts for multiple vendors and construction companies.Contribute to the implementation of business solutions and process improvement.Responsible for monitoring, and tasking the workload of up to 8 contract administrators.Create multiple bid comparison reports for the review of high level approvers.Manage vendor award process by reviewing and approving contract documents and ensuring vendor compliance. Manage and grant access to multiple confidential Walmart and Third party applications to multiple vendors.Ensure vendor and contract administrators process timelines are met to make sure project remains on schedule.Assist legal department in ensuring the settlement of legal actions against Walmart by expediting payments to vendors, and providing necessary documentation.

Responsible for coordinating the lease, construction and guideline compliance of in-store leasing spaces across the western GBU, resulting in the contribution of approximately $20 m in profit to a $97 m plan.Successfully managed a minimum or 2 remodel store projects that account for at least $800K in construction costs.Analyzed tenant sales and income data with high attention to detail for use in monthly department Budget and P&L meetings.Contributed to the development of several process improvement projects that help guarantee the accuracy of reports.

Reviewed and evaluated multiple internet orders placed through Walmart.com for credit and/or check fraud. Responsible for the blocking of fraudulent email accounts and IP addresses that resulted in saving Handled various accounting and personal data that required a high degree of attention to detail and confidentiality.Associate of the Quarter Q3 – FYE 2009.

• Manage and Coordinate the sales and purchasing activity for home and business consumers. • Help develop and retain business relationships with new and existing business and personal customers. • Monitors call center volume while assisting customer in a professional, speedy and accurate manner.