Senior Development Manager
Application ownership of the Client Services desktop applications. Attended all planning games as the application owner. Provided assistance to the Agile coaches and made sure development practices were adhering to Agile/XP development methodologies including Test Driven development. Provided project management/application development management to FSDM (Waterfall projects). Provided production support including on-call support seven days a week. Developed and managed Service Level Agreements. Worked with Technology Group Release Management to schedule and deploy the application through Altiris. Partnered with key internal and external counterparts and established application future vision. Hired, trained and developed staff for technical lead and project management roles. Created clear, challenging and realistic performance objectives and standards for all direct reports and project teams. Provided leadership role within team and larger group.