Darrell Brzezinski Email & Phone Number

General Mitchel Airport Milwaukee,Wi

Assisting passengers with thier needs to properly get them to thier boarding gate and onto the plane on time and to the baggage claim area for thier items.

Call center customer service which included assisting customers with their orders, returns and processing credits to their accounts.

Directly supervised and trained new and existing employees. Responsible for purchasing, inventory control, merchandising and store layout. Additional responsibilities included development of commercial sales and retail sales growth. Ensured high quality customer service during the installation of car batteries and support of technical repair center. Mentor and train new store franchise owners on company policies and procedures. Exceeded the net income goal for year ending 2008.

Management duties included insuring daily paper delivery to 3,000 accounts, proper staffing of independent contractors, and customer and carrier relations. Other responsibilities included credit and collection of customer accounts, proper accounting procedures for new and existing subscriptions. Sales goals and customer satisfaction was maintained on a consistent basis.

Responsible for the profitability of the store, purchasing and all operational aspects. Determined sale items and promotional incentives. Oversaw the design and preparation of all advertising, merchandising and store layout. Insured customer satisfaction and repeat business by providing high quality customer service. This store mostly sold directly to business owners and printing specialists.

Associate Of Applied Science Degree, Marketing And Retail Management

Education record