Darrell Buck Email & Phone Number
@ssc-spc.gc.ca
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Who is Darrell Buck? Overview
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Darrell Buck is listed as Project Manager and Service Delivery Manager at Shared Services Canada | Services partagés Canada, a with 5184 employees, based in Greater Ottawa Metropolitan Area, Canada. AeroLeads shows a work email signal at ssc-spc.gc.ca and a matched LinkedIn profile for Darrell Buck.
Darrell Buck previously worked as Project Manager/Service Delivery Manager at Shared Services Canada | Services Partagés Canada and Project Manager/Service Delivery Manager at Shared Services Canada | Services Partagés Canada. Darrell Buck holds Infrastructure And Operations from Infotech.
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About Darrell Buck
BACKGROUND - I have 15 years experience in ITSM (Configuration Manager, DND Sept 2000-July 2007 and IRB Change and Release Manager 2007-present). - 8 years experience as a Service Delivery Manager (Change and Release), managing IT changes and deploying them to a Canada wide IT infrastructure network migration (eg. MS Exchange, MS SharePoint , MS .Net) - 8 years experience working with the business and technical clients to develop business requirements and objectives for creative, efficient and effective solutions - 8 years experience managing technical and non-technical teams, creating formal relationships with business and technical clients to create stronger working relationships. - 8 years experience working closely with the business and technical clients in order to understand current and future requirements and suggesting, techniques and service management metrics to ensure positive results. - 8 years experience establishing and maintaining effective business and technical client relationships. - BBB Level French and English (Native) - Government of Canada Secret Clearance Valid to 2021 ITIL Certification in ITIL V2 Foundations ITIL V3 Foundations ITIL V3 Intermediate Certificate for Release, Control and Validation. ITILV2 Practitioner Certificate for Service Delivery Combined Change, Release and Configuration Management.
Listed skills include Service Delivery, Infrastructure, Itil, It Service Management, and 10 others.
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Darrell Buck work experience
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Project Manager/Service Delivery Manager
Managed and maintained assigned work schedules and updated schedules when required;• Analyzed the status and progress of business requests and reportedon deviations to project stakeholders including senior management;• Performed reviews, and report on deviations from schedule, financial variance, risk and issues;• Outline/propose a process to report on "integration points" between projects/initiatives from other organizations;• Reported progress projects or sub-projects (producing status reports) on an ongoing basis and at scheduled points in the project life cycle using a formal cost/schedule control method, a project tracking tool and holding regular project review meetings;• Attended regular meetings, documenting decisions and actions in meeting minutes and distributed minutes/actions to the team;• Prepared and deliveredOperations Branch, project status and information presentations for senior/executive levels;• As requested, mentored team members to facilitate knowledge transfer, communication and user adoption (e.g. processes, procedures, tools, etc);• Drafted presentations to management on project overviews, performance, etc.• Assisted with the Partner enagagement and intake of Business Requests, including at a minimum:• Liaised with Partner Stakeholders• Coordinated and de-conflicted work from various teams;• Briefings to the SDM Manager, Senior Director, Director General(s), Assistant Deputy Minister(s), and Deputy Ministers, on an as required basis
Project Manager/Service Delivery Manager
• Managed and maintained assigned work schedules and updated schedules when required;• Analyzed the status and progress of business requests and reportedon deviations to project stakeholders including senior management;• Performed reviews, and report on deviations from schedule, financial variance, risk and issues;• Outline/propose a process to report on "integration points" between projects/initiatives from other organizations;• Reported progress projects or sub-projects (producing status reports) on an ongoing basis and at scheduled points in the project life cycle using a formal cost/schedule control method, a project tracking tool and holding regular project review meetings;• Attended regular meetings, documenting decisions and actions in meeting minutes and distributed minutes/actions to the team;• Prepared and deliveredOperations Branch, project status and information presentations for senior/executive levels;• As requested, mentored team members to facilitate knowledge transfer, communication and user adoption (e.g. processes, procedures, tools, etc);• Drafted presentations to management on project overviews, performance, etc.• Assisted with the Partner enagagement and intake of Business Requests, including at a minimum:• Liaised with Partner Stakeholders• Coordinated and de-conflicted work from various teams;• Briefings to the SDM Manager, Senior Director, Director General(s), Assistant Deputy Minister(s), and Deputy Ministers, on an as required basis
Release Manager - Contracted To Export Development Canada
Main ResponsibilitiesEnsure requirements and stakeholder impacts are clear and communicated across dependent project streams and other portfolios/projects.Develop the strategy and approach for project deployment.Support Project Management activities by providing input to estimates, schedules and plans. Pro-actively raise deployment risks and issues, along with mitigation plans to support resolution.Lead and coordinate deployment activities for all production and non-production environments including dress rehearsals and Go-Live activities.Communicate to impacted audiences and main release stakeholders’ key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes that directly relate to deployment activities.Communicate scope and schedule changes to Enterprise level.Communicate environment data needs and technology landscape changes to Enterprise level.Ensure adherence to Release Management environment use and progression. Document and/or refine release management standards and deployment core artifacts.
It Consultant - Software Asset Management (Sam)
- Developed and documented statements of requirements for considered alternatives- Performed business analyses of functional requirements to identify information, procedures and decision flows- Evaluated existing procedures and methods, identified and documented items such as database content, structure, application subsystems.- Developed a Data Dictionary- Defined and documented interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems.- Identified candidate business processes for re-design, prototyped potential solutions, provided trade-off information and suggested a recommended course of action. Identified the modifications to the automated processes.- Established acceptance test criteria with the client.- Supported and used selected departmental methodologies
It Security Team Lead
- Led the IT Security Team.- Developed and designed security devices and software to ensure safety of Government of Canada products and information.- Managed security measures for information technology system.- Conducted regular inspections of systems and network processes for security updates.- Conducted auditing process and initiated security and safety measures and strategies.- Customized access to information as per Government Canada rules and necessity.- Maintained standard information security policy, procedure and services
Change And Release Manager
Change and Release Management (ChRM) Process and Governance Creation and Implementation Created and led the IT ChRM Implementation project based on ITIL V3 best practices which included: Created and received stakeholder approval. Created and implemented to the organization the Request for Change form. Created and implemented the ChRM governance. Created and Implemented a ChRM Tracking Tool to suit the process. Identified the Critical Success Factors (CSFs) .- Change and Release Manager Led a team of IT professionals with the ChRM process for IMIT and business transformation projects. Performed ChRM activities for transformation projects costing more than $10M. Processed and deployed transformational changes through ChRM. Managed and hosted the CAB Meetings. Assessed and evaluated the impact of changes to the business and to the IT infrastructure. - Project Manager Determined and categorized the project stakeholders. Defined the overall business requirements and proposed project management strategies. Determined high level Work Breakdown Structure (WBS). Identified and deployed project resources and members. Planned and designed lower level work breakdown structures. Determined the project risks and recorded them in a project risk register. - Client Relationship Manager Met regularly with IT and business to inform them of IT recommendations and decisions. Operated as liaison to the business and IT application portfolio and infrastructure with Shared Services Canada (SSC).- IT Planning Manager Created for Treasury Board Secretariat, 3-year IT plans. Created IT expenditure reports for the IRB and for Treasury Board Secretariat.
Quality / Configuration Manager
I was responsible for validating the configuration and the quality of all software applications and software data files which are developed in our unit over the life-cycle of the product. I verified that appropriate application testing has been performed, product trouble reports generated and that supporting documentation is thorough meets the standard. I was responsible for the Configuration Management and the Life Cycle Management of all operational software applications used and developed by our team.
Flight Recorder Hardware Specialist
• I was the technical Hardware Specialist for forensic data preservation and retrieval from commercial aircraft’s Flight Data Recorders “Black Boxes”. I was required to construct hardware and software to safeguard and to retrieve air crash data critical to the crash investigation. I was required to devise and to develop data recovery methodologies for flight recorders which were smashed, burned or water saturated as a result of an airline crash.
Colleagues at Shared Services Canada | Services partagés Canada
Other employees you can reach at ssc-spc.gc.ca. View company contacts for 5184 employees →
Melanie Hebert
Colleague at Shared Services Canada | Services Partagés CanadaCapitale-Nationale, Quebec, Canada
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Mona St. Louis
Colleague at Shared Services Canada | Services Partagés CanadaCanada
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Ashley Chartrand
Colleague at Shared Services Canada | Services Partagés CanadaPembroke, Ontario, Canada
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Zorana Janjic
Colleague at Shared Services Canada | Services Partagés CanadaGatineau, Quebec, Canada
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Craig Cottrell
Colleague at Shared Services Canada | Services Partagés CanadaWinnipeg, Manitoba, Canada
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Pat Boulé P.Eng, Pmp
Colleague at Shared Services Canada | Services Partagés CanadaOttawa, Ontario, Canada
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Rutvik Patel
Colleague at Shared Services Canada | Services Partagés CanadaMontreal, Quebec, Canada
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Kelly Mullen-Dennis
Colleague at Shared Services Canada | Services Partagés CanadaOttawa, Ontario, Canada
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Darlene Proulx
Colleague at Shared Services Canada | Services Partagés CanadaOttawa, Ontario, Canada
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Tracey Love
Colleague at Shared Services Canada | Services Partagés CanadaCanada
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Darrell Buck education
Infrastructure And Operations
Agile Scrum Master
Togaf 9.1 Combined Level 1 And Level 2
Itil V3 Planning, Protection And Optimization
Itil V3 Operational Support And Analysis
Itil V3 Service Offerings And Agreements
Itil V3 Release Control And Validation
Frequently asked questions about Darrell Buck
Quick answers generated from the profile data available on this page.
What company does Darrell Buck work for?
Darrell Buck works for Shared Services Canada | Services partagés Canada.
What is Darrell Buck's role at Shared Services Canada | Services partagés Canada?
Darrell Buck is listed as Project Manager and Service Delivery Manager at Shared Services Canada | Services partagés Canada.
What is Darrell Buck's email address?
AeroLeads has found 1 work email signal at @ssc-spc.gc.ca for Darrell Buck at Shared Services Canada | Services partagés Canada.
Where is Darrell Buck based?
Darrell Buck is based in Greater Ottawa Metropolitan Area, Canada while working with Shared Services Canada | Services partagés Canada.
What companies has Darrell Buck worked for?
Darrell Buck has worked for Shared Services Canada | Services Partagés Canada, Export Development Canada, Public Services And Procurement Canada | Services Publics Et Approvisionnement Canada, Immigration And Refugee Board Of Canada | Commission De L'Immigration Et Du Statut De Réfugié, and Department Of National Defence / Ministère De La Défense Nationale.
Who are Darrell Buck's colleagues at Shared Services Canada | Services partagés Canada?
Darrell Buck's colleagues at Shared Services Canada | Services partagés Canada include Melanie Hebert, Mona St. Louis, Ashley Chartrand, Zorana Janjic, and Craig Cottrell.
How can I contact Darrell Buck?
You can use AeroLeads to view verified contact signals for Darrell Buck at Shared Services Canada | Services partagés Canada, including work email, phone, and LinkedIn data when available.
What schools did Darrell Buck attend?
Darrell Buck holds Infrastructure And Operations from Infotech.
What skills is Darrell Buck known for?
Darrell Buck is listed with skills including Service Delivery, Infrastructure, Itil, It Service Management, It Strategy, Governance, Sharepoint, and Service Management.
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