Darrell Burton Email & Phone Number

Greater Omaha Area

Consultant (TEK Systems)Selected as one of 6 strategic core team members tasked with identifying vendors, evaluating, selecting, and planning the implementation of a new policy administration system for LFG's Group Protection business. Approved project to be well over 100M. Key responsibilties:• Plan and Facilitate large, group discovery sessions to elicit high-level business requirements from key business owners and subject matter experts. • Map business processes, identify pain points, system limitations, and future state vision.• Participate in cost benefit sessions to build the Business Case for a new system.• Assist with RFP development, execution, and vendor selection.• Work with selected vendor on High Level Design and Implementation strategies (Agile). • Advise on Agile transition.

• Gathered business requirements using a variety of elicitation techniques (interviews, meetings, workshops, and research) and wrote dozens of business requirements documents over a three year period for a major migration from an in-house claims processing system (CAPS) to a remote hosted system (CoreLink). Requirements covered Claims, Adjustments, Co-Pay, Coinsurance, COB/OPL, Medicaid, Medicare, Refunds, Dental, Pricing, Letters/Correspondence, Benefits, Health Reimbursement Accounts, Accumulators, internal data feeds, vendor interfaces, work flows, reporting and many others. • Gathered and documented business requirements for government regulatory projects including Health Care Reform and ICD-10 as well as for multiple Blue Cross Blue Shield Association (BCA) mandated Inter-Plan communication system releases (ITS and BlueSquared). Project managed BCA ITS Release 10.1, Release 10.2 and BlueSquared Releases 2.0 and 3.0.• Gathered and documented business requirements for many other projects including the migration of multiple applications from a DEC Alpha system, Accumulator Synchronization, a Benefit Quality database, and a CSC data mart.• Wrote and presented Business Cases, Vision-Scope documents and Qualified Ideas to senior managers. Was instrumental in revamping Business Case content and associated Cost-Benefit Worksheets. Participated in governance meetings, workgroups and coordinated activities among multiple teams • Led or co-led multiple Six Sigma process improvement efforts including PreAuths, Pre-Existing Waits, Membership Quality Assurance, Appeals, Grievance Panel Reviews and DEC Alpha Shutdown Planning. Modeled business processes using Visio and EA Sparx. Earned both Six Sigma Green and Black Belts. • Trained in Agile methodologies including Scrum Master, Product Owner, Facilitation, Agile Requirements Gathering, writing user stories and backlog grooming.

• Functioned as liaison and project coordinator between assigned business units (Claims, CSC, Strategic Planning, HR, Accounting, Quality Operations, Government Affairs, and Executive Admin) and Information Services• Wrote business cases and presented them to a committee of senior managers to obtain projects approvals and was instrumental in revamping Business Case content and associated Cost-Benefit Worksheets• Coordinated a broad spectrum of projects including multiple CSC Modernization efforts, a Macess Imaging System Upgrade, a VRU upgrade, a NEON screen scraping system replacement, an HRIS Self-Service system, and a new United Way Sign-Up system with an external vendor• Worked with multiple business units to develop process models to lay the groundwork for a company-wide System Modernization effort

Greater Omaha Area

• Wrote Project Charter and Vision-Scope documents (mini business cases) for projects including Claims Billing Reconciliation, Date Center Print Migration, Laser Checks, HR Payroll System Replacement and a new Inter-Plan communications system called BlueExchange mandated by the Blue Cross and Blue Shield Association• Gathered requirements and wrote design documents for an Anti-Fraud system, a Provider Credentialing system replacement and a HIPAA Disclosure Tracking System• Managed projects for the first several releases of BlueExchange, a new Inter-Plan communications system to send and receive X12 transactions (270, 276, 835) between Blue Cross and Blue Shield Plans across the country

Greater Omaha Area

• Managed cross-functional team of consultants from U.S. and Canadian offices for diverse client engagements.• Coached staff on client discovery/assessment techniques.• Negotiated Statements Of Work.

Greater Omaha Area

Greater Omaha Area

Greater Omaha Area

Requirements team leader/Year 2000 project coordinator/technical consultant to contractors and vendors.• Established requirements management team and improved requirements definition review procedures, eliminating multiple review committees and cutting project time to market by up to 2 weeks.• Partnered with vendors to develop and implement requirements modeling and impact analysis tools using object-oriented technology.

• Co-managed efforts to re-architect the FDR Merchant System.• Facilitated JAD sessions to define high level requirements with domain experts.• Conducted data and process modeling sessions for DB2 applications.

Greater Omaha Area

• Responsible for team-building, appraisals and salary reviews.• Set priorities, assigned projects, and directed all team activities.• Fostered close working relationships between clients, product development, and numerous technical teams.

Greater Omaha Area

• Met with requestors to ensure unambiguous system requirements, researched design options, wrote design specifications, supervised testing, and directed project implementations.

Greater Omaha Area

Team Leader responsible for directing programmers through entire software life cycle of new and existing long distance network traffic applications.• Wrote invoice verification procedures and specifications for Inter Regional eXchange traffic applications.• Maintained Oracle database and applications.

Greater Omaha Area

Greater Omaha Area