Darrell Burton Email & Phone Number

Greater Omaha Area

• Consultant (TEK Systems)Selected as one of 6 strategic core team members tasked with identifying vendors, evaluating, selecting, and planning the implementation of a new policy administration system for LFG's Group.
• Plan and Facilitate large, group discovery sessions to elicit high-level business requirements from key business owners and subject matter experts.
• Map business processes, identify pain points, system limitations, and future state vision.
• Participate in cost benefit sessions to build the Business Case for a new system.
• Assist with RFP development, execution, and vendor selection.
• Work with selected vendor on High Level Design and Implementation strategies (Agile).

• Gathered business requirements using a variety of elicitation techniques (interviews, meetings, workshops, and research) and wrote dozens of business requirements documents over a three year period for a major.
• Gathered and documented business requirements for government regulatory projects including Health Care Reform and ICD-10 as well as for multiple Blue Cross Blue Shield Association (BCA) mandated Inter-Plan.
• Gathered and documented business requirements for many other projects including the migration of multiple applications from a DEC Alpha system, Accumulator Synchronization, a Benefit Quality database, and a CSC data.
• Wrote and presented Business Cases, Vision-Scope documents and Qualified Ideas to senior managers. Was instrumental in revamping Business Case content and associated Cost-Benefit Worksheets. Participated in governance.
• Led or co-led multiple Six Sigma process improvement efforts including PreAuths, Pre-Existing Waits, Membership Quality Assurance, Appeals, Grievance Panel Reviews and DEC Alpha Shutdown Planning. Modeled business.
• Trained in Agile methodologies including Scrum Master, Product Owner, Facilitation, Agile Requirements Gathering, writing user stories and backlog grooming.

• Functioned as liaison and project coordinator between assigned business units (Claims, CSC, Strategic Planning, HR, Accounting, Quality Operations, Government Affairs, and Executive Admin) and Information Services
• Wrote business cases and presented them to a committee of senior managers to obtain projects approvals and was instrumental in revamping Business Case content and associated Cost-Benefit Worksheets
• Coordinated a broad spectrum of projects including multiple CSC Modernization efforts, a Macess Imaging System Upgrade, a VRU upgrade, a NEON screen scraping system replacement, an HRIS Self-Service system, and a new.
• Worked with multiple business units to develop process models to lay the groundwork for a company-wide System Modernization effort

Greater Omaha Area

• Wrote Project Charter and Vision-Scope documents (mini business cases) for projects including Claims Billing Reconciliation, Date Center Print Migration, Laser Checks, HR Payroll System Replacement and a new Inter-Plan.
• Gathered requirements and wrote design documents for an Anti-Fraud system, a Provider Credentialing system replacement and a HIPAA Disclosure Tracking System
• Managed projects for the first several releases of BlueExchange, a new Inter-Plan communications system to send and receive X12 transactions (270, 276, 835) between Blue Cross and Blue Shield Plans across the country

Greater Omaha Area

• Managed cross-functional team of consultants from U.S. and Canadian offices for diverse client engagements.
• Coached staff on client discovery/assessment techniques.
• Negotiated Statements Of Work.

Greater Omaha Area

Greater Omaha Area

Greater Omaha Area

• Requirements team leader/Year 2000 project coordinator/technical consultant to contractors and vendors.
• Established requirements management team and improved requirements definition review procedures, eliminating multiple review committees and cutting project time to market by up to 2 weeks.
• Partnered with vendors to develop and implement requirements modeling and impact analysis tools using object-oriented technology.

• Co-managed efforts to re-architect the FDR Merchant System.
• Facilitated JAD sessions to define high level requirements with domain experts.
• Conducted data and process modeling sessions for DB2 applications.

Greater Omaha Area

• Responsible for team-building, appraisals and salary reviews.
• Set priorities, assigned projects, and directed all team activities.
• Fostered close working relationships between clients, product development, and numerous technical teams.

Greater Omaha Area

• Met with requestors to ensure unambiguous system requirements, researched design options, wrote design specifications, supervised testing, and directed project implementations.

Greater Omaha Area

• Team Leader responsible for directing programmers through entire software life cycle of new and existing long distance network traffic applications.
• Wrote invoice verification procedures and specifications for Inter Regional eXchange traffic applications.
• Maintained Oracle database and applications.

Greater Omaha Area

Greater Omaha Area