Darrell Clower Email & Phone Number

Springhill, Florida

Crystal River, Fl

Highlights of time in position:• Technical Support:• Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance.• Provides technical support with reprogramming and follow-ups in hospitals and clinics.• Educational Support: • Educates and trains physicians, hospital personnel, and office staff on technical matters relating to our products and pacing through conducting and/or coordinating• Assists DM and in-house training department in educating/training new Clinical Specialists and sales representatives.• Sales Support:• Manages inventories (consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer service and efficiency.• Advise physicians involved in setting up or evaluating pacing operations in their hospitals or clinics.• Following district guidelines requests and obtains purchase orders after implants.• Maintains current knowledge regarding pacing, Medtronic programs, products, services, and competitive products. • Maintains open, effective communication with all district personnel, customers

Tallahassee, Florida Area

• Supervise 5 room Cardiovascular, Electrophysiology Labs and 15 bed Pre/Post Op unit.• Staff education, development and evaluations• Budget analysis, development and adherence• Produce and distribute monthly operation reports• Maintain accountability for expenditures• Developed and implemented strategic business plans in collaboration with senior management.• Increased procedure volume by 31%• Increased productivity by 62%• Coordinated the opening of the first electrophysiology lab• Awarded Best Increase in Patient and Employee Satisfaction per Gallop Polls• Multiple Customer Satisfaction awards

• Performed first Biosense Webster Carto 3D Electrophysiological mapping • Assisted in CRT pacer and AICD trials to include MADIT II.• Assisted in the development of CRT implantation technique and video in collaboration with Dr Stephen Mester

Bachelor'S Degree, Business Administration, Management And Operations

Master Of Business Administration (M.B.A.), Business Administration