Configuration Specialist Ii
CurrentData Analysis- Compile data for customer’s accounting system and restructure into a specific data import format using Excel- Analyze customer data to prevent potential product errors or exceptionsSoftware Integration- Work cross-functionally to initiate, plan, execute, control and close accounting system integration projects- Leverage XSLT tools to build, test and deploy accounting system integration mappings- Predict and manage realistic amount of effort for integration workProject Planning and Strategy- Manage 30-40 software implementation projects to assist with automation of accounts payable processes - Consult project team on best software configuration to meet the customer requirements- Utilize project management tools to manage project schedules with customers- Assist project team during Adoption phase to troubleshoot issues, optimize the product configuration, and answer how-to questionsClient Relationship Management- Facilitate web and/or phone software product training for customer Administrators and End Users- Lead product configuration and testing phases, ensuring the product is configured correctly and working as designed- Plan, organize, and act effectively in a dynamic environment, addressing multiple demands of internal teams and clients