Darrell Dodd Email & Phone Number

Efficiently deliver items to customers, process paperwork accurately, follow driver safety rules and● provide professional customer service.● Run routes efficiently, meeting designated route times.● Handle company equipment properly, follow written driver safety rules, and perform pre​tripinspection.● Handle any customer complaints professionally. Responsible for upkeep of vehicle at the end ofshift. Verify delivery of correct items with customer and obtain proper signatures.● Collect money (cash or checks) where required. Attend all required company meetings and adhere toall safety practices and company policies.

Recommended and helped customers select merchandise based on their needs.● Exchanged returned merchandise for customers quickly and efficiently. Exercises sound judgment inissuing credits and making exceptions to customer policies to maintain high levels of customersatisfaction.● Informed customers about sales and promotions in a friendly and engaging manner.● Managed wide variety of customer service and administrative tasks to resolve customer issuesquickly and efficiently.● Determined merchandise price schedules and discount rates. Surpassed annual quota by 35%.

Developed variety of menu items catering to customers with food allergies and diet restrictions suchasgluten​free and vegan items.● Managed food and produce receiving process with 100% accuracy.● Responsible for daily set up of five stations.● Developed popular daily specials with personally sourced ingredients for broiler and saute stations.Examined trays to ensure that they contained required items.● Executed various kitchen stations and assisted with, meat, fish, saute or pantry.Instructed cooks andother workers in the preparation, cooking, garnishing, and presentation of food. Planned andprepared food for parties, holiday meals, luncheons, special functions, and other social events.Portioned and wrapped food.● Used all food handling standards. Washed, peeled, cut, and seeded fruits and vegetables.● Cooked food properly and in a timely fashion, using safety precautions.

Conducted daily and pre ​shift meeting to ensure organizational efficiency.● Scheduled and directed staff in daily work assignments to maximize productivity.● Efficiently resolved problems or concerns to the satisfaction of all involved parties.● Continually monitored restaurant and took appropriate actions to ensure food quality and servicestandards were consistently met.● Minimized loss and misuse of equipment through proper restaurant supervision and staff training.● Ensured proper cleanliness was maintained in all areas of the bar and front of the house.● Optimized profits by controlling food, beverage and labor costs on a daily basis.● Consistently obtained high local health departments. Counseled and disciplined staff when necessary.