Darrell Enix Email & Phone Number

Greenville, Sc

Engineering and support for Aholds’ US environment (AIS, Giant-C, Stop and Shop and Giant-L), consisting of over 10K devices at corporate, warehouse and retail sites, with focus in the data center. • Design and implementation of Cisco ACS 5 assisted with the migration from 4.• Designed and implemented client to site Cisco SSL VPN solution for client and vendors. Cisco ASA, AnyConnect 2.x, AnyConnect Secure Mobility 3.x.• Nexus 7k code upgrade from 4.2 to 5.2 using ISSU.• Policy Based Routing on 7k.• Nexus Jumbo Frames/MTU.Datacenter Network Refresh Project Lead (2010 – 2013)Network Refresh Project Lead (2007 – 2009)

• Assist in the daily support, operation, and deployment of a valuable, highly redundant network infrastructure at the plant Spartanburg campus and 21 other remote locations.• Monitored network devices at 22 sites in North and South America and Canada via WhatsUpPro and Smarts. • Monitor Email flow for all of BMW via a custom web applet. • Monitor countless servers in plant Spartanburg datacenter via Vigilix.• Monitor incoming syslog emails for critical errors. • Administer Concord eHealth 5.7 wrote scripts to create reports.• IOS, Native CatOS and Hybrid IOS/CatOS.• Worked with BGP, MPLS, ATM, T1, and DSL via Sprints provided WAN connections for all sites in the Americas. Equipment included Cisco 2500, 2600, 3500, 3600, 4500, 5500, 6500, 7200, and 7500 series devices, IP Phones, and Cisco wireless access points.

• Cabling for Wal-Mart/SAMs, Lowes and Belks consisting of running, routing and termination of; Cat3, 50 – 100 pair Cat3, Cat5e, Coaxial, 6 and 12 strand Fiber Optical cable. Install 72" Aluminum racks, ladder racks, patch panels, cable managers, configured servers, Cisco routers and switches. Reconfigure Cisco Catalyst switches or routers for Wal-Mart if equipment had a faulty configuration.

• Tier 1/ Tier 3 – Over the phone troubleshooting using customers help and web-based tools to query Cisco routers about cable modem health and RF signal strength. Troubleshooting with customers to find and repair connection issues.• Electronic Support – Assist with closing Tier1/Tier3 Remedy tickets. Contacting customers as needed. Reply to customer questions via email • Tier 1 / Tier 3 Digital Phone Support – Voice Over IP Service provided via cable modem