CICS System Programmer• Primary person responsible for systems programming support for CICS V5.2 • Design, plan, install, test, debug, and implement CICS system components or enhancements• Provided SMP/E installation and customization for CICS and third party software across multiple z/OS 1.13 LPARs• Maintain or enhance all third party software for CICS systems program product components • Maintain CICS performance metrics to identify and correct improperly configured or poorly performing systems• Each agency CICS regions support different back ends IMS, DB2, Adabas, Datacom and VSAM• Solely responsible for installation, customization and general system-level support for CICS/TS 5.2. • Upgrading CICS region TS 3.2 to TS5.2.Completed 25/43 CICS regions. Has been completed• Installed and configuring CICSPLEX across 17 LPARS and 8 state agency. • Upgrade all required third party software for the CICS TS5.2 upgrade.• Upgraded SYSVIEW, Host Bridge, ERI/CICS for the CICS TS5.2 upgraded. • Provide Operations, Applications Programming, Applications Development, and end user support when required • Provide technical analysis of problems as assigned by management • Follow proper change control guidelines and provide post-implementation support for CICS software changes. • Provide clear and concise documentation of existing systems. • Provide CICS consulting and technical expertise to other members of the Arizona Strategic Enterprise Technology Division • Develop and maintain CICS system technical standards • Perform assigned tasks with minimal supervision, provide effective communication to management and co-workers, and respond appropriately to rapidly changing priorities • Configure and support HostBridge

Datacom System Programmer • Primary person responsible for systems programming support for CA-Datacom • Completed the upgraded 15 CA-Datacom V12 regions to V14 and all associate products IDEAL, SQL, IPC and CICS Services for Datacom. Completion is schedule for 6/2014• Design, plan, install, test, debug, and implement Datacom system components or enhancements • Maintain or enhance third party software for Datacom program product components • Maintain Datacom performance metrics to identify and correct improperly configured or poorly performing systems • Installed, customization and maintain CA CHOURS for maintenance to all CA products • Develop and maintain Datacom system technical standards• Follow proper change control guidelines and provide post-implementation support for Datacom software changes. • Provide Datacom consulting and technical expertise to other members of the Arizona Strategic Enterprise Technology Division • Provided SMP/E installation and customization for Datacom• Backup for the Datacom administrator in the 4 agency when needed.• Performance tuning using Autoscope

• Assess and document the current DMV OLTP/MQ infrastructure, understand the impact of modernization and develop recommendations for new Z/OS infrastructure.• Designed and build new online CICSPlex and WebSphere MQ sharing topology to replace the current DMV OLTP which supports 233 offices in the state of California • Analyses the technical characteristics of the current TLTs (real-time transactions), ETLTs (background cyclical transactions) and batch processes; identify logical layers in processing to develop the architecture for these transactions to process in CICS environment.• Design the architectural components and framework in detail and then provide oversight and perform technical reviews during the development life cycle. • Document CICS table, parameter, storage layout for new CICS regions and CICSPlex and dynamic routing. • Worked with systems teams to implement New WebSphere MQ Queue sharing groups and CICSPlex environment• Provide technical support for MQ and CICS for Java application team during end to end testing. • Reviewed transaction and data flows between MQ on AIX and mainframe, provide analysis of new application design, and understanding all data flows in the new WebSphere MQ Queue sharing groups and CICSPlex environment

• Design, plan, install, test, debug, and implement New CICS & Datacom system components, enhancements and upgrades • Install, maintain or enhance CICS third – party software in a ZOS environment • Created a CICS & Datacom performance metrics to identify and correct improperly configured or poorly performing applications • Provide Operations, Applications Programming, Applications Development, and end user support day to day and on call support• Provide technical analysis of newly design systems to management • Follow proper change control guidelines and provide post-implementation support for CICS & Datacom software changes. • Provide clear and concise documentation of existing systems. • Provide CICS & Datacom consulting and technical expertise to other members of the Information Services Division • Develop and maintain CICS & Datacom system technical standards • Provide effective communication to management, co-workers, users, and respond appropriately to rapidly changing priorities

• Evaluate performance and system resource needed for new mortgage application system• Design Operation Infrastructure new mortgage application running in a SYSPLEX environment using SMSVSAM• Analyzes dataflow for online & Batch process• Design new batch production run schedule using ZEKE & Zack• Review Technical design with application Vendor Fiserv• Analyze and evaluate Operation Infrastructure• Setup operation procedure and Scheduler standards• Configure CICS region for Mortgage SERV application• Setup new inbound & outbound files using ftp and direct connect to trigger batch processing

• Encrypt Offsite Archive and D.R Tapes that contains PII Data (Personal Identifiable Information) also• Operational data, data in flight, and data at-rest; across all systems• Assigned to project team as the Operation Infrastructure Specialist• Analyze and evaluate Operation Infrastructure for off site D.R• Reviewed available 3 party software for offsite ETM encryption • Setup proof of concept, test plan and Implementation• Analyze performance and impact on environment and batch schedule • Rewrote DB2 image copy’s JCL for Disaster Recovery for offsite encryption • Update operational and D.R documented procedures• Created and implement new JCL job streams for archive and D.R tapes • Set-up key management for encryption• Install third party software for ZOS

• Troubleshooting CICS, MQ, DB2 and CA-DATACOM problems in a SYSPLEX environment • Manage technical resources during market open were up to 30,000+ users attempted to logon • Troubleshooting DB2 and MQ routing issue between middleware systems and Mainframe PROD and hot fall back systems• Troubleshooting CICS routing issue between CICS servers and hot fall back systems• Troubleshooting VTAM issue in the SYSPLEX • On call 24/7 for systems availably to ensure 99.8 systems up time during market open.• Manage technical resources during DR testing • Troubleshoot COBOL Application issue and slow online response times• Manage technical resources in troubleshooting system problems• Manage systems impacting events and recommend long-term fixes• Manage Technical conference during systems outages • Review new technologies for operational readiness• Provide day to day technical support for all systems software• Assign to project teams for systems and application up grade/maintenance to ensure system readiness• Manage 37 MVS Images, 394 CICS, 47 DATACOM Regions, 12 DB2 regions, 164 MQ tasks• Technical support for production control and OA groups • Ensure all Batch SLA and Online SLA will be met.

• Responsible for IT mainframe CICS systems programming and general product support including configuring interfaces to other subsystems• Plans, coordinates, installs, configures, tests, administers, maintains, updates, implements, tracks changes and/or provides corrective maintenance to CICS and Datacom/Ideal related software. • Diagnoses, resolves and documents CICS and Datacom/Ideal problems• Maintains current software and products by ensuring system availability and performance in accordance with service agreements• Monitor and report on system/product performance, reliability and consistency• Ability to produce and analyze CICS and Datacom/Ideal dumps – system and transaction level• Performed database administer duty, Setup new areas, tables, elements and keys for new applications• Converted database for SQL processing and work with application teams to convert applications• Develop disaster recovery plan

• These employment years are a mixture of computer operation, VSE/VM, OS/MVS system programming and Datacom/Ideal Administrator/Systems programmer• CICS Systems Programmer / Datacom DBA, C & S Wholesale Grocer, Inc, (Brattleboro, VT) 09/1994-09/1996• CICS System Programmer / Datacom DBA , Shamrock Food (Phoenix, AZ 09/1991-09/1994 • VM/VSE System Programmer, SAFEWAY STORES, INC, (Walnut Creek, California) 09/1986-09/1991 • Sr. Technical Consultant, Software Installation, INTEGRAL SYSTEMS, (Walnut Creek, California) 08/1985-09/1986 • Systems Support Technician, CITICORP MANAGEMENT LOGISTICS, INC, (Concord, California) 08/1984-08/1985 • Sr. Computer Operator/Systems Support Technician, SEAPAC INC, (Oakland, California)08/1982-08/1984 • Computer Operator/Instructor, COMPUTER LEARNING CENTER (San Francisco, California) 08/1980-10/1982