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Darrell Franklin Email & Phone Number
Chief Product Officer
at
WorkMoney
1 work email found
@capitalone.com
1 phone found area 972
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Who is Darrell Franklin? Overview
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Quick answer
Darrell Franklin is listed as Chief Product Officer at WorkMoney, based in Richmond, Texas, United States. AeroLeads shows a work email signal at capitalone.com, phone signal with area code 972, and a matched LinkedIn profile for Darrell Franklin.
Darrell Franklin previously worked as Chief Product & Experience Officer at Hope Enterprise Corporation and Advisory Board Member at Our Lady Of The Lake University. Darrell Franklin holds Bachelors, Major: Marketing; Minor: Strategic Management; Emphasis: Communications from Oklahoma State University.
Company email context
Email format at WorkMoney
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{first}.{last}@capitalone.com
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Profile bio
About Darrell Franklin
Innovation is at the heart of everything I do. I embrace the challenge of adapting when needed and disrupting the status quo whenever possible.With over 18 years of experience at the forefront of digital evolution and transformation, I have dedicated myself to being a pioneering product strategist, thought leader, and operator. I have crafted solutions and technologies that elevate customer experience, engagement, retention, and loyalty.As customer expectations evolve, my unwavering commitment lies in delivering exceptional value and challenging conventional thinking to achieve rapid and impactful results.As a seasoned executive in digital products, marketing, advanced analytics (AI/ML), operations, customer experience (CX), and e-commerce strategy, I deeply understand the complexities of introducing innovative ideas and implementing cutting-edge technology solutions. My role as a digital expert has empowered businesses to accelerate growth and elevate customer engagement through a highly consultative, strategic, and data-driven approach that yields meaningful results.Recognized as a three-time Top 40 Under 40 Innovative Digital Leader, I have led dynamic teams and product initiatives that have shattered records in web and mobile performance, driven digital strategic enablement, and modernized marketing across diverse sectors. I have developed visionary product growth plans, spearheaded martech transformations, and collaborated with industry leaders like Google, Salesforce, and Optimizely. My expertise encompasses customer engagement and retention, customer acquisition, product design and management, user experience, product analytics, and scalable solutions.**Areas of Expertise:**— Customer Engagement and Retention — Data Science & AI/ML — Customer Acquisition — Extending Reach across Different Segments — Customer Experience Focus — Business & Strategic Planning Optimization — Marketing Technology — Scalable Solutions**Skills Include:**Product Design, Management & Marketing | User Experience (UX) Design | User & Competitive Insights | Customer Acquisition & Retention | Product Roadmap | Product Analytics | Team Development | Market & Pricing Analysis | Strategic Planning | Product Development | Portfolio Strategy | Partnerships & Integrations | Agile Development | Marketplace Platforms | Brand Engagement | B2C | SaaS Products
Listed skills include Product Marketing, Strategy, Cross Functional Team Leadership, Marketing, and 51 others.
Current workplace
Darrell Franklin's current company
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12 roles · 22 years
Darrell Franklin work experience
A career timeline built from the work history available for this profile.
Chief Product & Experience Officer
Current
2024 - Present
~2 yrs 4 mos
Advisory Board Member
Current
Apr 2024 - Present
Founder, Head Of Product Strategy & Coaching
Current-Product Strategy & Consulting: Founded an advisory & strategy startup specializing in product strategy, digital transformation, and marketing technology, driving growth for clients through innovative disruption strategies.-Revenue & Profit Growth: Achieved a 50% increase in client profits over five years by shifting to direct-to-consumer (DTC) models and.
Apr 2023 - Present
Vp Of Product Strategy, Cx & Innovation At Capital One Innovation Lab
As Chief Product Officer at Capital One Auto Garage, I led an integrated product strategy that bridged B2B and B2C experiences, swiftly delivering market value to meet evolving consumer and dealer needs. By embracing a 10x innovation methodology, I discovered new opportunities and enhanced product and service value propositions. I ensured alignment between.
2021 - 2023
~2 yrs
Head Of Industry - Technology & Consumer Electronics
Provided strategic leadership to enhance Google's capabilities and products across multiple business sectors. Developed a comprehensive digital enablement roadmap to drive marketing modernization, business maturity mapping, and customer engagement throughout the journey, including acquisition, engagement, and retention. Spearheaded advanced data strategies.
2020 - 2021
~1 yr
Vp Digital Product, Omni & Digital Growth (Cpo/Cdo) | Ai & Innovation Expert
As CPO, CDO, and CXO, I managed a $150M+ digital P&L and led a team of over 60 employees. Reporting to the CIO and CTO, and accountable to the CEO and Board, I drove growth initiatives, increasing customer acquisition and lifetime value for over 3M annual customers. I oversaw customer experience (CX), D2C e-commerce, digital strategy, and transformation..
2019 - 2020
~1 yr
2017 - 2020
~3 yrs
Director, Digital Product, Cx Strategy & Digital Growth (Acquisition, Retention & Engagement)
As Vice President of Digital Product & CX Strategy, I played a pivotal role in transforming Cricket Wireless into a digital-first powerhouse following its acquisition by AT&T. My leadership in product strategy, UX design, and customer experience drove significant growth, increased market share, and positioned Cricket as a leader in the pre-paid wireless.
2014 - 2019
~5 yrs
Head Of Digital Product Strategy & Design, Ecommerce, Digital Advertising And Analytics
Owned all CX omni-channel experiences, e-commerce platforms, including desktop, mobile, apps, and Xbox, and online advertising. Directed all digital advertising and product merchandising for national calendar and product test launches. Led cross-functional teams to develop customer value propositions and 360 marketing plans for new products and promotional.
2013 - 2014
~1 yr
Manager, Digital Product (Ecommerce)
While at Fedex, I led a large-scale digital transformation with successful third-party integration while redefining web API services and how they integrated with the business. Key to our success was the ability to drive customer adoption and expansion of our partnerships. This work enabled the company to successfully capitalize on market opportunity grow.
2006 - 2013
~7 yrs
Product Lifecycle Manager
While at Walmart, I managed product shelf lifecycle to achieve regional revenue goals, and maximized our product sales while managing the highest revenue-generating general merchandising department at the company.
2004 - 2006
~2 yrs
2 education records
Darrell Franklin education
Bachelors, Major: Marketing; Minor: Strategic Management; Emphasis: Communications
Oklahoma State University
Business, Management, Marketing, And Related Support Services
Southern Nazarene University
FAQ
Frequently asked questions about Darrell Franklin
Quick answers generated from the profile data available on this page.
What company does Darrell Franklin work for?
Darrell Franklin works for WorkMoney.
What is Darrell Franklin's role at WorkMoney?
Darrell Franklin is listed as Chief Product Officer at WorkMoney.
What is Darrell Franklin's email address?
AeroLeads has found 1 work email signal at @capitalone.com for Darrell Franklin at WorkMoney.
What is Darrell Franklin's phone number?
AeroLeads has found 1 phone signal(s) with area code 972 for Darrell Franklin at WorkMoney.
Where is Darrell Franklin based?
Darrell Franklin is based in Richmond, Texas, United States while working with WorkMoney.
What companies has Darrell Franklin worked for?
Darrell Franklin has worked for Workmoney, Hope Enterprise Corporation, Our Lady Of The Lake University, Targeted Outcome, and Capital One.
How can I contact Darrell Franklin?
You can use AeroLeads to view verified contact signals for Darrell Franklin at WorkMoney, including work email, phone, and LinkedIn data when available.
What schools did Darrell Franklin attend?
Darrell Franklin holds Bachelors, Major: Marketing; Minor: Strategic Management; Emphasis: Communications from Oklahoma State University.
What skills is Darrell Franklin known for?
Darrell Franklin is listed with skills including Product Marketing, Strategy, Cross Functional Team Leadership, Marketing, Strategic Partnerships, Product Management, E Commerce, and Sales.
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