Darrell Glass work email
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Darrell Glass personal email
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As the Fixed Operations Director at NH Performance Concepts, I oversee the operations and performance of a professional parts and service consulting company that provides solutions for automotive dealerships and independent repair shops. I have more than 35 years of experience in the automotive industry, ranging from technician to executive level management. I am also an ASE Certified Master Technician and Service Consultant, demonstrating my technical knowledge and skills.My core competencies include customer service, employee relations, financial management, and process improvement. I have a proven track record of increasing customer satisfaction, retention, and loyalty, as well as leading and motivating teams to achieve excellence and efficiency. I have worked with exclusive high-line dealer groups, such as Lyon-Waugh Auto Group, where I was responsible for delivering a premier level of service to our clients and cultivating long-term relationships. My mission is to continue my progression to become a General Manager and eventually own or have a financial interest in a successful dealership. I am passionate about working outside the box and being the best in the business.
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Fixed Operations DirectorAtamian Honda Jan 2024 - PresentTewksbury, Massachusetts, United StatesAtamian Honda is an industry leading New & Pre-Owned vehicle dealership in Tewksury, MA. We specialize in treating every client like family throughout the purchase experience. We also offer top-notch vehicle repairs and maintenance services at great prices with factory parts and a nationwide warranty on repairs performed.
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Executive Level Fixed Operations ConsultingNh Performance Concepts Sep 2023 - PresentConcord, New Hampshire, United States
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Fixed Operations DirectorLyon-Waugh Auto Group Oct 2015 - Oct 2023Peabody, Massachusetts, United StatesAs the Fixed Operations Director at Lyon Waugh Auto Group, we work diligently as a team to provide our customers an excellent experience throughout all their transactions. As part of the Lyon-Waugh Auto Group we want all of our clients to experience the premier level of service that clients expect and deserve. My goal is to provide constant improvement and work outside the box to be the best in the business. We have a team that is built on professional ethics, honesty, and loyalty in order to cultivate long term relationships with our Acura family of employees and customers. -
Fixed Operations Or Service DirectorFixed Operations Director Aug 2015 - Oct 2015Southern New Hampshire Or Massachusetts
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Fixed Operations DirectorBernardi Acura Of Boston Jan 2011 - Aug 2015Bernardi, Acura Of Boston, MassachusettsI am currently the Fixed Operations Director at Acura of Boston in Brighton Massachusetts. As one of the largest Acura dealers in the Country we strive for being the best in every aspect of the new and used car market. I am very proud to have a part in developing such an exceptional dealership. When only the Best will do......A team effort and continuous improvement is what it is all about....
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Service ManagerBoch Honda Inc Jan 2006 - Jan 2011I fullfilled the position of Service Manager for a period of five years at which time we successfully operated the #1 new car sales dealership in the United States. Our service department team also accomplished being one of the top three net profit service departments in the United States as well.
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Service Dispatcher, Sales Person, Service AdvisorBanks Chevrolet 1998 - 2003
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Service ManagerAutoserv Dealerships Jun 1997 - Nov 1999While employeed at AutoServ I managed the service department for a multi line dealership which included Nissan, Ford, Kia, Chrysler, Plymouth, and Dodge.
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Parts And Service DirectorAuto Palace Inc Jan 1991 - Jun 1997I worked as the general parts and service director for a large store in Manchester NH. During my employment at Auto Palace I opened and managed several retail parts stores along with several automotive service centers.
Darrell Glass Skills
Darrell Glass Education Details
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Concord Regional Vocational CenterBusiness, Management, Marketing, And Related Support Services -
Concord Regional Vocational CenterAutomotive Performance & Repair
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Kearsarge Regional High SchoolBusiness Management & Accounting
Frequently Asked Questions about Darrell Glass
What company does Darrell Glass work for?
Darrell Glass works for Atamian Honda
What is Darrell Glass's role at the current company?
Darrell Glass's current role is Fixed Operations Director @ Atamian Honda.
What is Darrell Glass's email address?
Darrell Glass's email address is dg****@****ast.net
What is Darrell Glass's direct phone number?
Darrell Glass's direct phone number is +160321*****
What schools did Darrell Glass attend?
Darrell Glass attended Concord Regional Vocational Center, Concord Regional Vocational Center, Kearsarge Regional High School.
What are some of Darrell Glass's interests?
Darrell Glass has interest in Firearms, Motorcycle Riding, Auto Racing.
What skills is Darrell Glass known for?
Darrell Glass has skills like Automotive Aftermarket, Automotive, Automobile, Profit, Customer Retention, Dealers, Customer Satisfaction, Parts, Vehicles, Automotive Repair, Sales Process, Sales.
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