Darrell Hall

Darrell Hall Email and Phone Number

Information Technology Professional @ USAA
san antonio, texas, united states
Darrell Hall's Location
Land O' Lakes, Florida, United States, United States
Darrell Hall's Contact Details

Darrell Hall work email

Darrell Hall personal email

n/a
About Darrell Hall

Experience in servicing multiple clients across business lines, including internal programming, compliance, and technical analysis. Self managed independent thinker who has consistently exceeded objectives and harbors enthusiastic work ethics. A skilled communicator who embodies the mission statement of shared goals, reduced departmental expenses, and increased profitability.

Darrell Hall's Current Company Details
USAA

Usaa

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Information Technology Professional
san antonio, texas, united states
Website:
usaa.com
Employees:
29781
Darrell Hall Work Experience Details
  • Usaa
    Bank Dispute Specialist
    Usaa Oct 2024 - Present
    United States
  • Genpact
    Senior Process Associate
    Genpact Aug 2020 - Oct 2024
    St Petersburg, Florida, United States
    Efficiently managed credit, debit, and pre-paid debit dispute processing, ensuring compliance with Visa/MasterCard rules and federal/state regulations.Demonstrated proficiency in computer navigation and operational skills while resolving dispute inquiries from various stakeholders.Achieved streamlined processes, reducing processing time by 15% and consistently meeting or exceeding quality standards.Liaison with Discover Credit Card team on their Pulse Network to process claims on different network switches
  • Aaa-The Auto Club Group
    Call Center Representative
    Aaa-The Auto Club Group Sep 2019 - May 2020
    Tampa, Florida, United States
    Received inbound calls and discussed Home and Auto Policy with insured membersMet metrics by enrolling members and offering other AAA productsAbility to multi-task with accuracy with insured members over the phoneMade adjustments to Home and Auto policy for insured members per AAA guidelines and regulationsDaily usage of RAPTOR/SPI/OGRE networking systems to meet insured members needs
  • Tcs - Time Customer Service, Inc.
    Planner
    Tcs - Time Customer Service, Inc. Apr 1999 - Jul 2018
    Tampa, Florida, United States
    Review client specification and execute complex projects using proprietary computer applications and system.Capacity to navigate complex business process model and identify potential bugs in the associated logic.Process list selection through a graphic interface. Check for accuracy and provide client count through a selected matrix.Ability to prioritize a heavy workload in order to meet deadlines and production goals. Research and resolve production issues through liason with technical analyst and programming analyst.

Darrell Hall Education Details

Frequently Asked Questions about Darrell Hall

What company does Darrell Hall work for?

Darrell Hall works for Usaa

What is Darrell Hall's role at the current company?

Darrell Hall's current role is Information Technology Professional.

What is Darrell Hall's email address?

Darrell Hall's email address is da****@****ice.com

What schools did Darrell Hall attend?

Darrell Hall attended St. Petersburg College, Hillsborough Community College, Coursecareers, New Horizons Computer Learning Centers.

Who are Darrell Hall's colleagues?

Darrell Hall's colleagues are Monica Romo, Mayla Granado, Marshall Kaufman, Robert Brooks, Michael Kerr, Lucy Morales, Gary Lagunas.

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