Darrell Helmle Email & Phone Number

Toronto, Ontario, Canada

• Monitor and control train operations on the Eglinton Crosstown mainline
• Using the Communications Based Train Control System to ensure trains are supplied as required for launch of service and ensuring that trains are moved efficiently and safely on the mainline
• Receive, log and answer customer problems/requests/issues
• Performing first level of problem identification and troubleshooting. Documenting troubleshooting process and assigns case to next level support when required
• Assist with the monitoring and tracking of incidents to ensure resolution is within the parameters provided;
• Identify risks and assumptions associated with the solution

Toronto, Ontario, Canada

• Coordinating all train movements within the yard to facilitate vehicle testing, maintenance, and vehicle recovery activities
• Monitor and control train operations in the yard ensuring trains are supplied as required for launch of service and ensuring that trains are moved efficiently and safely within the yard to facilitate maintenance.
• Completing vehicle dispatch lists, arranging vehicles in the car house or yard according to service requirements
• Assigning and distributing work to employees for the build-up of service, movement to storage, cleaning, inspection, and repair areas, etc.
• Reporting on the availability of vehicles for service and/or change-offs
• Assist with the monitoring and tracking of incidents

Bowmanville, Ontario, Canada

• Check incoming shipments for part quality and discrepancies during receipt and binning
• Report damaged and incomplete stock and any other stock where the packaging is not in a saleable condition
• Locate new stock and relocate current stock to effectively utilize the available cube space based on volume, type and movement of stock
• Report instances of mixed or misplaced stock and take corrective action.
• Pick, pack, label and process outgoing shipments in accordance with procedures and instructions
• Operate material handling equipment when requiredAssist in maintaining accurate and current computer records by ensuring that all input is processed on a timely basis within established and required standards

Whitby, Ontario, Canada

• Supervised a team of 12-19 unionized employees which included Equipment Maintainers, Rail Equipment Operators, Mechanical Technicians, Electrical Technicians and Diesel Mechanics
• Reviewed workloads and assigned appropriate staff to complete trip and brake inspections, general repairs, and heavy repairs in a timely fashion
• Reviewed daily, weekly, and monthly KPIs to maintain a high level of customer satisfaction
• Monitored equipment servicing repairs by auditing staff and completed tasks
• Ensured appropriate material is on site to expedite repairs
• Planned worked schedules and assignments to ensure that revenue equipment is being serviced within the maintenance guidelines

Vaughan, Ontario, Canada

• Proficient knowledge of railway operations
• Inspecting and repairing rail cars in accordance with AAR, FRA and Transport Canada
• Diagnosing and making necessary repairs to all components of rail cars such as safety appliances, wheels, couplers, draft systems, airbrake systems and truck systems
• Prepared accurate and complete inspection reports and work order paperwork to fulfill recordkeeping and regulatory requirements.
• Completed accurate repairs by reading and interpreting technical documentation and job work orders.
• Responding to main line calls when needed to assist conductors and engineers

Oshawa, Ontario, Canada

• Knowledge and proficient understanding of operating systems SRS & SAP
• Conduct daily job briefings to employees
• Organizing and assigning employees daily job assignments
• Preparing, documenting and reporting employees yard assignments and car maintenance records
• Responding to main line calls when needed
• Working with and along side train crews, external companies, contractors and to minimize mechanical train delays