Darrell Horne

Darrell Horne Email and Phone Number

Retirement Specialist at Voya Financial @ Voya Financial
new york, new york, united states
Darrell Horne's Location
Mesa, Arizona, United States, United States
About Darrell Horne

I have over 25 years of experience in the financial industry, with a focus on retirement services and investment advising. I’ve held various roles such as Retirement Services Specialist, Investment Advisor, Team Manager and Senior Registered Representative. I obtained my Bachelor's of Science degree in Business Management from Arizona State University and have consistently exceeded productivity goals in my roles. I have strong skills in customer service, investment guidance, and team management, making myself a valuable asset in any financial organization. I had obtained the following FINRA licenses while working in the financial industry: Series 7, 63, 9, 10 and SIE. The majority of my time in the industry was spent working at Charles Schwab & Co (23 years) where I obtained experience working in various departments such as their Compliance, Operations, Technical Support and Retirement Services, making myself well-rounded and adaptable to different roles and responsibilities. I also managed a team of 15 brokers in their call center. After my time at Schwab, I worked at USAA as well as Vanguard for a little while. I am now currently working at Voya Financial and have been there just over three years now. I’m currently working in their Wealth Solutions Services working mainly with their employer sponsored retirement plans.

Darrell Horne's Current Company Details
Voya Financial

Voya Financial

View
Retirement Specialist at Voya Financial
new york, new york, united states
Website:
voya.com
Employees:
5593
Darrell Horne Work Experience Details
  • Voya Financial
    Retirement Services Specialist
    Voya Financial Nov 2020 - Present
    Scottsdale, Arizona, United States
    - Assist clients with their employer sponsored retirement plans and IRAs.- Assist clients with the enrollment process and explain the specifics of their employer sponsored retirement plan.- Assist with client's contributions and company’s match - Assisted with client's investment options- Assist with client's loan requests- Assist clients with their rollover requests- Assist with client's distributions, installments and RMDs- Assist with client's QDRO processing- Assist with client's death / beneficiary processing
  • Vanguard
    Retirement Services Specialist
    Vanguard Jan 2020 - Oct 2020
    Scottsdale, Arizona, United States
    - Assisted clients with their employer sponsored retirement plans.- Assisted clients with the enrollment process- Assisted with client's contributions and company’s match - Assisted with client's investment options- Assisted with client's loan requests- Assisted with client's distributions, installments and RMDs- Assisted with client's QDRO processing- Assisted with client's death / beneficiary processing- Assisted clients with CARES ACT transactions
  • Usaa
    Registered Investment Advisor
    Usaa Jun 2019 - Aug 2019
    Phoenix, Arizona, United States
    Assisted clients with their various investment and account service needs. Helped clients achieve proper asset investment allocation.
  • Charles Schwab
    Senior Registered Broker / Team Manager
    Charles Schwab Jul 1995 - Mar 2018
    Phoenix, Arizona, United States
    - FINRA Series 7, 9, 10 (8), 63 and SIE licenses- Provided world class customer service and investment guidance to clients viaphone, email and chat- Worked in the Technical Support Department, Compliance Department, Operations Department and Retirement Services Department- Consistently exceeded daily, weekly, and monthly productivity goals- Managed and coached a team of 15 registered representatives. Assisted in the hiring, training and development of new representatives- Partnered with the Compliance Department to make sure the team was consistently in line with SEC standards and industry regulations- In charge of accurately and promptly completing required monthly and quarterly reports to FINRA and the SEC- Handled escalated calls such as trade disputes, fraud claims, unsatisfied surveys and ensured complete customer satisfaction- Responsible for uncovering business development opportunities- Placed trades for clients (equities, mutual funds, fixed income products)- Assisted clients with money movement (check requests, wire transfers, journals, account rollovers- Worked on various company projects on an ad hoc basis

Darrell Horne Education Details

Frequently Asked Questions about Darrell Horne

What company does Darrell Horne work for?

Darrell Horne works for Voya Financial

What is Darrell Horne's role at the current company?

Darrell Horne's current role is Retirement Specialist at Voya Financial.

What schools did Darrell Horne attend?

Darrell Horne attended Arizona State University.

Who are Darrell Horne's colleagues?

Darrell Horne's colleagues are Benjamin Troutman, Kathy Arnold, Cindy Reid, Reynaldo Albano, Shannon Hogendorn, Jennifer Takahashi, Bill Golden.

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