Darrell Ivers Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

* Establish and lead Records Information Retention strategic program. * Develop technology strategies and roadmaps for Corporate Real Estate, Global Security, and Corporate Communications.* Partner with Business Segments, Functional Leaders, & Technology teams.* Coordinate across teams/lines of business to create the future state technology vision.Build.

Orlando, Florida Area

* Initiated technical account manager service* Increased customer satisfaction ratings* Mentored and trained consultants and project leadsLed consultancy efforts, driving value through key solutions, supporting enterprise customers and internal teams, in the deployment of the FMS:Workplace IWMS solution. Use industry experience and creative solutioning to.

* Contributed to the enhancement of practice methodologies* Guided business managers and team leads to improve staff utilization and maximize project profitability* Served on Facility Management Advisory Board for FAMUs School of Architecture and Engineering, as a trusted subject matter expert (SME).As a valued member of Global Corporate Services, I lead.

* Identified measures to reduce clients’ lifetime capital expenditures. * Established maturity assessment matrices/guidelines.* Planned project budgets.* Provided staff development to functional and technical teams. * Drove 200% revenue growth as a trusted account manager acting as a strategic advisor.* Revamped processes and procedures to define customer.

* Took charge of customer success management for key global customers* Consulted on improvements in business processes and IT solutions* Led software and service delivery. * Conducted maturity assessments.* Guided process improvement efforts with customers.

Greater Seattle Area

* Assessed systems, generating project backlog and roadmap.* Developed improved project methodologies combining agile and waterfall.* Identified and deployed multiple process improvements.* Standardized procedures, utilizing various tools to integrate teams and objectives. * Oversaw outsourcing and consulting support of systems.* Reduced costs by.

* Unified business and technology procedures to achieve dramatic improvements in project oversight and reporting.* Managed complex global programs. * Guided process realignment across multiple lines of business on initiation of $50B USD capital program.* Trained lines of business on procedures and technologies to ensure consistent results. I took charge of.

* Codefined new platform technology/solution to support design, construction, and operation of facilities (IWMS).* Developed and led customer support, and service delivery teams for startup.* Developed solution consulting and solution delivery methodologies.* Drove customer success methods and metrics with year over year improvement. * Managed services.

Meridian Systems Was Acquired By Trimble

Led sales of leading construction project managment software, for new and existing customers. Managed key accounts, re-sellers/channel partners, and consultants in the US southeast region. Met personal quotas and grew sales through the channel to highest levels in organization. Delivered business consulting, and deployment support, leveraging the software.

Architectural Engineering Technologies/Technicians, Canadian Certificate Program - Completed

Professional Architecture Program, Ottawa, Canada, 4-Year Apprenticeship Completed