Darrell Janzen Email & Phone Number

Thorold, Ontario, Canada

Smithville, Ontario, Canada

Smithville, Ontario, Canada

Ontario, Canada

• Collaborated with Worksight Team to incorporate telematics technology and tools. Identified efficiency opportunities and developed processes and tools to fully leverage machine telematics into PM process, as well as predictive analytics for Machine Monitoring Program• Created and implemented construction equipment Preventative Maintenance (PM) program across Canada and USA locations, resulting in 45% growth in fiscal 2019• Ensured achievement of KPI's, leading to revenue growth and customer satisfaction• Managed risk and exposure on PM contracts to ensure maximum profitability• Implemented telematics into 100% of PM Contracts, achieving a proactive maintenance program• Developed organizational training processes and documentation for PM contracts and telematics • Analyzed telematics and operational data resulting in the creation of practical dashboards and reporting• Standardized and created industry leading database of PM job codes and pricing tools

• Coached and mentored Service Department Managers (ON & QC)• Ensured compliance with departmental processes and guidelines• Responsible for service department safety and business KPI’s• Managed telematics administration• Managed Canadian Preventative Maintenance program• Project implementation

• Telematics implementation• Standardization of maintenance contract quoting• Creation of service process documentation• Work Order/Invoice accuracy project• Creation of KPI reporting system

• Product Support Manager (Oversee Parts and Service Departments)• Service Manager• Parts Manager• Parts Consultant• Sales and Rentals