STAT Courier’s logistics management services include a full range of options, from scheduled to on-demand service, expedited deliveries, and same-day deliveries. Our customized solutions include logistics and routing, barcoding, and real time tracking for clients who seek to optimize and maximize their logistics management. Through specialized scheduling coordination, STAT Courier continues to save our clients time and money, lowering the risk for error and producing higher returns. With intuitive technology, our scheduling services determine the best routes to get materials where they need to go, when they need to get there.

• Discuss orders and assign routes to contract and internal drivers at morning meetings.• Oversee all drivers to ensure they are doing daily vehicle inspections, and that any deficiencies are addressed, documented and immediately corrected, or vehicle is pulled from fleet for maintenance.• Inspect shipping manifest for count accuracy for the daily deliveries.• Validate that all drivers are following procedures for proper loading and shipping, for safety and quality assurance.• Review loads for accuracy while comparing to pick list and customer invoice.• Ensure strict temperature control environment is maintained during loading, unloading and transit to maintain integrity of product, using wireless thermometers in cab and box of trucks.• Review driver log books, for any delivery over 100 mile radius, from base.• Ensure customer satisfaction was obtained upon delivery, by calling random customers, and make any corrections necessary for 100% customer satisfaction.• Verify that signed customer invoices are turned into accounting, by drivers, for proper revenue recognition and purchase order close out.• Drive delivery vehicle, load products, build loads off pick sheets if the need arises.

• Defined project success criteria and disseminate to involved parties. Build, develop, and grow any business relationships vital to the success of the project.• Driven hands-on project manager who can work both strategically and operationally and ensure alignment through effective communication.• Responsible for a $1.2 million dollar budget, spread across Ericsson South Carolina market, Nokia MOKA and Dodge City market.• Partnered with the finance team to perform detailed project cost analysis, to ensure revenue targets were being met.• Adhered to rigid cost budgets and coached managers and team leads accordingly.• Validated that project reporting metrics were clear, concise and reflected relevant work being performed, adjusted as necessary.• Drove team engagements in a time pressed environment, and proactively managed change. • Developed weekly schedules, overseeing five crews and coordinated with 2 CMs for customer builds.• Pursued weekly creation, approval, and invoicing of CR’s, and POs with clients.• Supplied accurate revenue forecasting data and cost budgeting allocation, to senior leadership.• Facilitated and managed close out packages, invoicing, change request creation, and approvals for all.• Updated numerous customer teams, on daily calls with progress and issues: Dish, Nokia, T-Mobile, Ericsson.• Coordinated site builds with Crown Castle, American Tower, and SBA.

• Onboarded new customers, set up company profiles, invoicing structure and coordinated contacts between companies for rapid revenue recognition.• Engaged with sales team on development of new programs to be executed, then handed them over to Operations for execution.• Evaluated processes, offered suggestions and solutions creating efficiency.• Managed customer portals to meet eligibility guidelines for continued work with each one, including Minority Business Enterprise (MBE) and Historically Underutilized Business (HUB) programs.• Coordinated with internal stakeholders to track progress of each entity on progress of being ready for new project.• Defined and executed project plans, schedules, budgets, and deliverables as well as identified needed resources for projects and assigned major project roles. • Effectively communicated project expectations to team members and stakeholders in a timely and clear fashion then assisted in creating resource planning with Operations for participants needed.• Scheduled and conducted program strategy meetings, for customers and internal departments, while also conducting project launch meetings.• Provided regular program updates to Executives, Operations and supporting departments.• Identified processes needing improvement upon launch of a new program and made needed corrections immediately.• Investigated and solved complex problems and implemented related work improvements with cross functional team members.• Actively listened and asked effective questions to all participants to accomplish tasks proficiently.• Effectively met customer's needs, built productive internal and external stakeholder relationships, and took responsibility for customer satisfaction and loyalty. • Communicated effectively within all ranks and across groups within and outside the organization, both oral and written.• Gained consensus among subordinates and peers. • Relied on extensive experience and judgment to plan and accomplish goals.

• Planned, developed, and executed daily work schedules, on call schedules, operation activities, and training for 15 direct report wireless field engineers.• Managed driver reports along with vehicle maintenance, using GPS vehicle monitoring to help enforce company guidelines, and time management.• Triaged service level agreement requirements in a 24/7 high paced time sensitive industry within the MOKA market while coordinating with RF engineers, Construction Managers, and Program Managers to exceed customer expectations.• Used Business Metrics to track work SLAs such as Power BI and Ticket Management Systems.• Reviewed and approved employee weekly time sheets, managed overtime budgets, and purchase orders.• Developed employee counseling both positive and disciplinary as well as semi-annual reviews and annual reviews.• Reviewed prospective applicant resumes and scheduled interviews with recruiting for potential new hires.• Resolved conflicts as necessary for project completion.

• Managed three work streams, totaling 34 engineers, while regularly interacting with senior management.• Collaborated with Installation, Program Management and Supply Chain to ensure +95% on time delivery.• Designed successful P&L’s, IE Transport 2016 objective $650K, result $714K. DE objective $21.9M, result 22.5M.• Succeeded at metrics, all teams met or exceeded all metrics that were set.• Utilized a tracking system to maintain tight control of financial performance and logistics.• Analyzed statistical data and implemented corrective actions to ensure compliance with ISO standards and AT&T key performance indicators.

• Led a work stream of 43 employees & contractors, with over 35,000 T1’s ordered for AT&T in 2010.• Managed time reports and contractor time sheets, for maximum efficiency and utilization.• Point of contact for customer contract review of pricing and consulted for issue resolution.• Developed cross-functional team partnerships to drive increase in efficiency across all teams.• Led a team of automation engineers to enhance job aids for real time reporting, and transition of workload with no downtime, using SharePoint.

• Provisioned circuits for the Cingular, AT&T, T-Mobile & Verizon customers.• Performed equipment audits and database updates for Cingular, AT&T, Verizon and Time Warner Cable.• Responsible for evaluation of on-time metrics for the group.

• Responsible for engineering and conditioning of new central office space for the placement of co-location, distributing frame equipment and switch gear, for AT&T.• Wrote detailed specifications and ordered site material for new layouts and growth of existing equipment, in customer Central Offices.• Surveyed offices to ensure design layouts met Quality and Standards requirements for minimal disruption in the engineering and installation process.• Ensured power, grounding, DSX, and fiber assignments were updated in appropriate customer databases, and distributed to other internal teams.• Supported other engineering teams, and installation with any questions that developed during the build.• Negotiated turnkey projects to completion to help installation complete in a timely manner.• Communicated with customers on weekly meetings and as needed on other calls, to provide overall updates.• Interfaced with equipment supply vendors and negotiated price points to meet team goals and cost guidelines.• Led other team members in a pre-launch of automated systems and procedures to cut time intervals, of completed orders, from weeks to days.• Managed the upkeep and accuracy of central office drafting records using AutoCAD and other design software.

• Project Managed construction firms that completed the construction of PCS cell sites within time and budget constraints.• Established timeline and budget guidelines for PCS site construction for internal groups, and submitted for director approval.• Assisted in the deployment and construction of over 130 Sprint PCS cell sites in a Nortel market.• Monitored the adherence of project construction standards.• Facilitated with the client when construction standards did not exist.• Solicited competitive bids for capital project work and selected appropriate contractors.• Negotiated terms with A&E firms and Design/Build construction firms.