Darrell Lancaster Email and Phone Number
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Experienced Director Of Event Services with a demonstrated history of working in the hospitality industry. Skilled in Budgeting, Hotel Management, Customer Satisfaction, Hospitality Industry, and Event Management. Strong operations professional graduated from High Point High.
Omni Hotels & Resorts
View- Website:
- omnihotels.com
- Employees:
- 6006
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Assistant Director Of Food And Beverage OutletsOmni Hotels & Resorts Aug 2022 - PresentWashington, District Of Columbia, United StatesResponsible for all activities of the outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence. Oversee the daily operations of outlet for efficient operations. Plan and assign daily workloads to outlet associates. Develop and enforce established policies and procedures. Establish operational strategies to meet quality and customer service standards. Assistant food and beverage directors are the right-hand man or woman to the head chef or executive chef. They work closely to ensure that everything runs smoothly in the kitchen, bar, or other area of responsibility.Assistant F&B directors may also be responsible for managing a team of servers, bartenders, cooks, etc. Their duties might include scheduling shifts, training staff on proper procedures and techniques, and ensuring that everyone is performing up to standards.
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Operations ManagerOmni Hotels & Resorts Nov 2021 - Oct 2022United StatesAs Operations Manager I oversee the short-and long-term planning for all food and beverage operations in the organization. My responsibility as Manager is to manage the front- and back-of-house operations to achieve customer satisfaction and quality service while meeting or exceeding financial goals.
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Director Of Event ServicesMarriott International Apr 2014 - Dec 2020Marriott Marquis Washington Dc• Direct operational department comprising management, supervisory, administrative, and hourly labor (union & non-union) of more than 37convention services personnel at 110,000 sq ft convention hotel with $100M+ in annual revenue. Oversee set-up and execution of $18-30M in meetings, exhibitions and catered events. Manage team of on-site floor operations managers and hospitality concierge. Manage and assist with departmental operating budget and responsible for P&L statement performance, purchasing, and labor management/scheduling. Accountable for Customer Satisfaction, development and implementation of service strategies to drive overall event satisfaction. Ensure compliance with brand standards for operations and service. Responsible for associate engagement, management development, and all departmental hiring & disciplinary actions. -
Director Of Event ServicesMarriott International Jun 2010 - Apr 2014Washington Marriott Wardman Park HotelDirect operational department comprising management, supervisory, administrative, and hourly labor (union & non-union) of more than 60 convention & exhibits services personnel at 250,000 sq ft convention hotel with $100M+ in annual revenue. Oversee set-up and execution of $18-30M in meetings, exhibitions and catered events. Manage team of on-site floor operations managers and hospitality concierge. Manage $5M+ departmental operating budget, directly responsible for P&L statement performance, purchasing, and labor management/scheduling. Accountable for Customer Satisfaction, development and implementation of service strategies to drive overall event satisfaction. Ensure compliance with brand standards for operations and service. Responsible for associate engagement, management development, and all departmental hiring & disciplinary actions.
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Senior Event Service ManagerMarriott International Feb 2007 - Jun 2010. Led team of managers responsible for event operations in meeting rooms, public space and convention floor. Directly managed staff of 50+ supervisory and hourly associates in a closed shop Union work environmentCoordinated strategic event operations planning with regards to function space, staffing, equipment inventory and supplies. Served as direct liaison to corporate, association, socialite and meetings clientele.
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Room Service ManagerMarriott International, Inc. May 2005 - Feb 2007Washington Marriott Wardman Park HotelManaged department with $1.5M in Hospitality suite functions and $1M in a la carte F&B operations serving 1,300+ rooms.
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Event Service ManagerMarriott International Feb 2001 - May 2005Marriott Wardman Park Washington DcDirectly managed staff of 50+ supervisory and hourly union associates in a closed shop Union work environmentCoordinated strategic event operations planning with regards to function space, staffing, equipment inventory and supplies. Served as direct liaison to corporate, association, socialite and meetings clientele.
Darrell Lancaster Skills
Darrell Lancaster Education Details
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High Point HighDiploma
Frequently Asked Questions about Darrell Lancaster
What company does Darrell Lancaster work for?
Darrell Lancaster works for Omni Hotels & Resorts
What is Darrell Lancaster's role at the current company?
Darrell Lancaster's current role is Assistant Director of Food And Beverage outlets.
What is Darrell Lancaster's email address?
Darrell Lancaster's email address is da****@****ott.com
What is Darrell Lancaster's direct phone number?
Darrell Lancaster's direct phone number is +1 301-380*****
What schools did Darrell Lancaster attend?
Darrell Lancaster attended High Point High.
What skills is Darrell Lancaster known for?
Darrell Lancaster has skills like Hospitality Management, Hospitality Industry, Event Management, Management, Hospitality, Hotel Management, Hotels, Customer Satisfaction, Event Planning, Budgets, Hiring, Pre Opening.
Who are Darrell Lancaster's colleagues?
Darrell Lancaster's colleagues are Said Biyat, Ryan Knaack, Samuel Allen, Christina Nelson, Norman Taylor, Susie Olivarez, (2)as, Ba, Sphr, Christopher Schmidt.
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