Darrell Leon Email & Phone Number

Melrose Park, Il, Us

Chicago, Illinois, Us

Redwood City, California, Us

Responsible for driving the customer/channel strategy from development to execution in partnership with Sales and multiple Operations teams. Drove critical decision making on customer management and order to cash, together with enabling a key set of metrics for on-time, in-full (OTIF) delivery.

Rosemont, Il, Us

Oversaw vendor collaboration and continuously improving inbound supply chain service and cost with key strategic vendors representing $2,000,000,000 in annual purchases. Developed and implemented strategies to improve efficiencies in service level and on-time, in-full (OTIF) delivery. Counseled strategic vendors representing 50,000,000 cases purchases annually, using inbound scorecard process. measuring maximum of six supplemental KPI's within non-perishable categories.Participated in small projects and supported planning, documenting processes and procedures, and creating project plans from inception to completion for efficiency gain. Coordinated service-level performance discussions with executive and regional leadership, category management, vendor collaboration, and strategic vendors.

Acted as manufacturers consultant for industrial catalog distributors purchasing $100,000 to $15,000,000 in annual inventory. Established and managed SOP's to increase company and employee productivity. Provided educational awareness, tools, and training, with keen focus on operational excellence in performance management. Collaborated on all elements related to trade show operations, including exhibitor planning, registration, logistics, scheduling, on-site execution, and follow-up processing. Arranged with customers on supply chain, purchasing, operations, inventory management, transportation, EDI, drop ship, and new item addition requirements.Supported industrial and retail managing partners, sales managers, customer service, and support departments. Led efforts gathering, analyzing data, and making decisions to deliver KPI's. Coordinated with manufacturers on annual NAFTA solicitation required by U.S. government for export of items to ensure compliance with all export laws and regulations.

Lake Forest, Illinois, Us

Managed new and incumbent suppliers to deliver compliance across multiple product categories. Coordinated product line expansion to ensure new items received error free into supply chain network. Persuaded continuous improvement by conducting approximately 90 new/incumbent supplier visits (25,000 SKUs) to production plants and warehouses and met with key operational personnel to ensure suppliers accurately shipped inventory into the network. Service as a liaison between product management, DC and purchasing operations, and other supply chain departments. Process new item product flow projections (approximately 1,000 per week) and planned for additional one to two headcount, using temporary staffing.

Lake Forest, Illinois, Us

Directed a staff of 8 support specialists overseeing a Distribution Center (DC) with $100 million in inventory on hand (approximately 78,000 skus in 96,000 storage locations). Proactively and consistently employed analytical decision making, and supervisory skills resulting in continuous improvement of customer service, inventory performance, DC productivity and throughput.

Lake Forest, Illinois, Us

Analyzed and maintained high levels of inventory availability within a DC (85,000 skus and $60 million inventory on hand). Increased customer satisfaction and drove improvements in shipping order availability and line level availability.

Lake Forest, Illinois, Us

Accountable for the continuous improvement of customer service, inventory availability, excess reduction, and asset management in the assigned ZDC containing 55,000 skus and $20 million inventory on hand.

Lake Forest, Illinois, Us

Managed multiple customer service channels at a $4 million branch to successfully fulfill customer orders and meet customer needs.

Lake Forest, Illinois, Us

Uses established inbound and outbound processes to expedite customer orders. Maintains inventory integrity and appearance of the branch while providing superior customer service in a professional matter.