I am a multi-skilled, ITIL-aware, solutions architect competent in needs assessment, and the provision of cost-effective, productive solutions, whilst ensuring maximum profit for my organisation. I take complete ownership of the entire provisioning process from start to finish, including liaison with clients, suppliers, and installers.I have experience in the supply, installation, and maintenance of computers, servers, laptops, peripherals (including repair of HP large-format printers), networks, CCTV systems, point-of-sale systems, security systems, and software. Operating systems I have served range from Windows NT Server through to Windows Server 2012, Windows 95 to Windows 10, Linux, Mac OS, and Novell Netware.I am competent in the support of all popular software packages, having also supported a variety of bespoke systems, including Dulux & British Petroleum systems.I adapt to new systems quickly, placing high value on customer service and business continuity. I work well under pressure with an absolute commitment to ensuring that I meet my deadlines. I take an active interest in new developments in technology and their implementations.