Darrell Norris Email & Phone Number

Brentwood, Tn, Us

Retail that offers an extensive mix of products necessary to care for home, land, pets and animals with a focus on product localization, exclusive brands and legendary customer service.Scheduling, organizing and planning daily activities for team members to insure efficient store operations.Assists in training and leading team members in providing exceptional customer service.With guidance, communicates company processes, policies and directives to team members and monitoring their execution. Evaluating those processes for effectiveness and coordinating with district manager and/or regional manager to eliminate problemsCreating a desirable work environment through promotions, recognition and empowerment.With guidance, assists the Store Manager with problem solving and conflict resolution for both team members and customers.Learns Sales and profit management - accountable for achieving top and bottom line.Promotes a safe and productive work environment for Team Members and customers.Merchandising/Product.Assists with the managing of daily merchandise flow to insure adequate in-stock and inventory controls.Assists with the organizing of merchandise resets to company specifications on a periodic basis.With guidance, implements and sustains merchandise presentation per company standards.Reviewing and refreshing product displaysAssists with evaluating competitive environment and working with Operations and Merchandising teams to insure quality and performance.

Oklahoma City, Ok, Us

High volume operations in Retail, Restaurants, Tire Shop all in One locationProvide exceptional customer service and verify all employees of the location are doing the sameRecognize & solve customer issues and complaints by determining optimal solutionsEffectively manage employee turnover and retention. Recruit, hire, train, evaluate and coach employees. Make personnel changes when necessaryAddress employee issues in an appropriate and timely manner. Utilize the progressive discipline policy to manage employee issuesOversee labor management and effective schedulingDelegate task as needed and follow-up with employees to ensure that task are being completedEnsure that all cash handling & Love's policies are being followed by employeesMaintain a safe facility and use safety first practices to remain accident-freeOversee the weekly payroll submission to assure accurate information is being submittedIdentify areas of opportunity on the monthly P&L and 13 week report and implement plans to correct any issuesSupervise ordering, invoicing and proper rotation to ensure inventory levels stay within company guidelines and waste is kept at a minimumResponsible for keeping the interior and exterior of the store up to established standards in terms of facility maintenance, proper merchandising and suitable marketing proceduresEffectively manage Mystery Shops scores and implement plans to improve scoresPerform weekly and monthly projects and assigned tasksMaintain personal grooming and company uniform standardsMaintain company attendance standards and other duties as necessary

Bentonville, Arkansas, Us

Retail Industry leader in saving people money so they can live betterDrives sales in assigned area by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory controls.Provides direction and guidance to hourly Associates on proper Customer service and techniques to ensure Customers needs, complaints are successfully resolved.Ensure compliance with Company policies and procedures by holding hourly Associates accountable.Provides supervision and development opportunities for hourly Associates in assigned area by hiring, training mentoring, assigning duties, evaluating performance.Drives the financial performance of assigned area by ensuring that sales and profit goals are achieved and implemented plans to correct any deficiencies.Participated in community outreach programs, and encouraged and supported hourly Associates in serving as good members of the community.Upheld the Company's Open Door Policy by meeting with Associates and listening to concerns and provided resolutions for Associates.

Marshall, Minnesota, Us

Frozen Food company supplying customers with convenience of shopping at their homeSells and delivers frozen food and other company products to up to 120 customer's homes or places of business daily.Completes all assigned route and building days according to schedule.Addresses service complaints and worked to resolve them.Followed guidelines of Good Sales Practices by displaying products, calling on all customers, following up on missed/not home customers and having a professional demeanor.Informed customers of new products and special promotions.Inspected truck for defects and safe operating conditions before, during and after trips and submit written DOT reports n the condition of the truck.Performed frequent lifting, pulling, pushing and carrying of freight.

Huntsville, Texas, Us

State Correctional Institution housing minimum and maximum security inmatesServing 8 years as a level 5 Correctional Officer combined with 2 years as a Correctional Supervisor.Overseeing the safety of 70 Correctional Officers and 3800 inmates.Responsibility of making sure all Offenders are following the rules and regulations set forth by the State of Texas.Sergeant and trained staff on safety, chemicals, scenario drills and TDCJ rules. In addition to adhering to all OSHA guidelines. Assuring all safety equipment is available.Excellent ability in establishing and maintaining effective working relationships.Immense ability to prepare and maintain routine records and logs pertaining to inmates and staff.Great ability to exercise tact, courtesy, firmness and fairness with inmates and staff.Excellent oral, written communications and instructions. Daily communication utilizing remote devices such as paging systems and two way radios.Disciplined on physical fitness pursuant to demanding job environment and situations. Consistently passed all physicals, hearing and eye examinations.

Company Sales of Rare Sports Memorabilia and one of a kind CollectiblesResponsible for Company Operations.Excellent Customer / Client Services. Assisted with answering questions, product selection and complete customer satisfaction.Marketing Company, as well as continually staying abreast of new re-sale products.Continually looking for business improvement opportunities making a plan and successfully executing the plan.Managed daily profit and loss reports.Responsible for monthly, annual State and Federal reporting.Assuring company is within complete compliance.Managed a staff of 10 employees to ensure productive operations.Human resource functions hiring, training, termination of employees and payroll.Managed product ordering, inventory, billing, invoices and account reconciliation.

Wholesale distribution cooperative that supplies 700 grocery stores & restaurantsAdvanced experience in large commercial operations of inventorying, receiving and shipping bulk grocery products, utilizing forklifts, pallet jacks and other automated warehouse equipment.Assuring all product information is entered into warehouse database.Responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products to a variety of internal and external customers.Physically fit to withstand the demanding hot or cold environments / climates.Working 12 hour shifts at times with little or no down time. In addition to decision making and delegating assignments to employees during a 12 hour shift.Excellent mobility in bending, lifting, walking, standing for extended period of time.Excellent multi-tasking in an ever changing environment.