Darrell P. Email & Phone Number

Englewood, Colorado, United States

Englewood, Co

• Transport management system troubleshooting, configuration, and transport request creation• System Migration• Perform off-hours on call support• SAP Hana Delivery Unit import• Schedule standard basis jobs• Basis tables maintenance• GRC installation on NW• BC set activation• B2B addon install• SFTP add on install• Import Sap content in PI• Axis Adapter installation• Multiple System refresh and client copies• Create and maintain Backup Strategy for SQL Server• MSSQL ODBC Installation on Linux for HANA SDA• Printer setup and configuration• Setup Early Watch Alerts• SAP and DB performance troubleshooting• Stop, Start, Automate PI Channels• Full Lifecycle Implementation• Sap Hana knowledge and experience• Installation of multiple SAP Systems on Hana, Oracle, Sybase, and SQL Databases• Package installation and upgrade using Saint/Spam/SUM• Diagnostic Agent installation and configuration• User creation and role assignment• Wily Introscope installation and configuration• Update CIM Content on java portal• Configure SLD and LMDB• Create monthly and daily reports• Hana cloud connector configuration• Live data connection using sap business object cloud and apache as reverse proxy• RFC creation, error troubleshooting and resolution• SAP performance tuning• Create, Unlock, users and assign roles and profiles• Initiate SAP Upgrade Assessment • SP Upgrades• Individual Component Upgrade• SAP Fiori knowledge and experience• Spool Administration• SAP help configuration• CTS+ Configuration

Englewood, Colorado, United States

6300 W. Layton Avenue

Student Lab Work:3 + Years of experience using SAP ECC6 IDES and SAP GUI 7.20Experience learning a real SAP Basis Maintenance LifecycleSuccessful installation and configuration of SAP 7.20 GUIKnowledge of SAP directories on the OS levelKnowledge of the Authorization ConceptAble to start and stop SAP system from CMD and MMCConfigure Environment variablesEdit windows host file

Glendale Wi

Assist end users with network, hardware, or software issues.Create\​ complete tickets using ITSM ticketing software.Deploy Laptop computers to appropriate users.Install software, configure email accounts and Lync accounts.Leave detailed notes in regards to tickets.High attention to detail.

Greater Milwaukee Area

Implementation knowledge with Solution ManagerSAP Basis AdministrationCreating users and mass user maintenance User’s authorization and profile maintenance Knowledge of profile maintenance, Operation modes, Background jobs Spool Administration Installation and configuration of SAP GUI 7.20Successful SAP ECC v6.0 SR3 ERP 6.0 EHP7 IDES installation and configuration ERP 6.0 EHP7Knowledge of SAP Security Transaction codes and its usesSAP installation troubleshooting experienceWindows XP/Vista/7, Server 2003/2008 installation and configurationInstallation and configuration of Oracle DB Successful drop and recreation of Enterprise manager reposAble to perform structured troubleshootingOracle Installation troubleshooting knowledgeKnowledge of Thin Thick and Zero clientsInstallation of multiple versions of LinuxMicrosoft Office installation and usage experienceProficient with 2003, 2007 and 2010 Microsoft OfficeInstallation and configuration of VMwareCisco Router and Switch configuration Desktop support for Windows clientsConfiguration and implementation of Active Directory, Group Policy, Local/Domain Security PolicyMonitoring Windows system performanceDeveloping and writing procedures for installation and use of hardware and softwareImplementing, managing and troubleshooting hardware devices and driversSetup and configuration of network printers

Greater Milwaukee Area

Install appropriate Image on small form factor, Laptop, and Desktop Computers Install and uninstall appropriate software on small form factor, Laptop, and Desktop Computers Package and apply the appropriate label to each machine Assist at several different sites in the Waukesha and Milwaukee area as needed Connect small form factor, Laptop, and Desktop machines to the domain Migration user data to their new Laptop, Desktop, or small form factor computer Light Training on BMC Remedy ticketing system

6300 W. Layton Avenue

Student Lab Work ITT Technical Institute• 10 Years of Windows XP operating system installation, software installation, configuration, and troubleshooting experience• 10 Years of various anti-virus, anti-malware, and anti-spyware installations, updates, and removal of threats.• 10 Years of Microsoft Office experience (Word, Visio, Excel, and Power Point)• 5 Years of experience in computer management• 3 Years of experience installing, creating, and modifying VM ware virtual Images.• 2 Years of Knowledge and understanding of the CIA Triad (Confidentiality, Integrity, Availability)• 1 Year Windows backup experience• 1 Year of experience in Windows Server management• 6 Months of software installation, configuration, operating system installation, and upgrades for Server 2008• 6 Months of Cisco Router, VPN, and switch configuration and troubleshooting• Experienced using EIGRP (Enhanced Interior Gateway Routing Protocol), OSPF (Open Shortest Path First), RIP (Routing Information Protocol), IS-IS (Intermediate System to Intermediate System)• 3 Months of Network penetration testing.• 3 Months of experience in risk assessment planning• 3 Month ISS Configuration and implementation• 3 Months of Active Directory users and groups management• 3 Months of experience Implementation of GPO’s and local domain security policies within active directory• 3 months of server hardening experience including but not limited to closing ports, installation of IDS/IPS, Anti-virus, Anti-malware, Anti-Spyware installation.• 3 Months of experience in creating Python Scripts• Conducted a security assessment that found weak passwords, weak encrypted wireless network, unauthorized user removal from weak encrypted wireless network• Disaster recovery implementation for an information security policy.• Successful installation of Red Hat Linux• Successful Installation of Oracle Database• Knowledge of IT security best practices.

Disconnect universal, platform, and teller machines• Connect new computer system (monitor/mouse/keyboard) at the appropriate location• Run scrip’s to install software.• Confirm software, printers, and Micr machines are working properly

Assist PLS employees with any issues they may have• Add users to the login database• Use create, and complete help tickets• Assist PLS employees with MY PLS Cards• Activate and Deactivate user accounts

Educate customers on service features and functionality• Verify all services are working correctly• Install and rearrange inside wires• Possibly work in small confined spaces or aloft (up to 28ft)• Work with hand tools• Work outdoors in all kinds of weather

Us Bank Building Downtown Milwaukee

Escort individuals safely to their vehicles• Inspect facility for hazards • Monitor a video security system and respond to suspicious activity• Issue hot work permits/work permits to contractors• Maintain overall security of the facilities• Report findings and carefully prepare incident reports

Perform cleaning of facilities to satisfactory level of customers by applying a strong attention to detail• Take direction on what tasks need to be completed • Work independently to accomplish cleaning and maintenance tasks

Bachelor Of Science, Information Systems Security

Activities and Societies: SAP Club

Associate Of Applied Science, Computer Network Systems