With over 20 years of work experience, I am a security and customer service leader with a passion for creating safe and welcoming environments. I have a strong background in business administration and management, and I apply my skills and knowledge to support the operations and culture of LinkedIn, one of the world's leading social media platforms. I value diversity, collaboration, and innovation, and I strive to empower my team and partners to deliver the best results for our clients and stakeholders.As a Security Site Supervisor at LinkedIn, I oversee the access control and security of LinkedIn floors within the Empire State Building, working alongside the building's security and badging teams. I also create the ultimate customer experience for both employees and guests, conducting tours of office space and escorting VIP guests and clients. I supervise and train my team to handle escalations, maintain peace and order, and provide leadership in crisis situations. I have also contributed to the orientation of newly hired employees, and assisted with the creation of post orders for points away from the main entrance. I have demonstrated my leadership, customer service, and communication skills in this role, and I am always eager to learn and grow.