Darrell Royter Email & Phone Number

Manchester, New Hampshire, United States

Goffstown, New Hampshire, United States

* Provide technical training and support for Enterprise Mobility Management software

Bedford, New Hampshire, United States

* Maintained more than 4,000 phones, tablets and handheld devices in the enterprise* Transitioned over 1000 delivery handhelds from Windows CE to Android devices, increasing operational efficiency and expanding capabilities* Repeatedly reduced provisioning times for staging mobile devices* Planned and executed MDM migrations (AirWatch to SOTI MobiControl, MobiControl to Samsung Knox Manage)* Developed time saving scripts for generating reports, staging tablets, checking for updates, and configuring applications* Compiled and analyzed reporting data using Excel, Notepad++, Grep and Awk* Composed documentation and training presentations using Word, PowerPoint and LaTeX* Performed hardware refresh and life-cycle management* Gave training presentations to groups of up to 40 employees* Conducted audits of assets and device licenses* Investigated incidents with sales and direct-store-delivery orders and DEX transactions.* Proven record of accurately detailing issues to vendors and partners, enabling support teams to resolve problems in less time.* Played an integral role in the merging of Coca-Cola Refreshments, Coca-Cola Bottling Company of Northern New England and Buffalo Coca-Cola in 2017

Peterborough, New Hampshire

* Played a vital role in a small, cross-functional IT support team* Served as the IT point-of-contact for 70 stores and the corporate headquarters* Evaluated and delegated incoming service requests* Supported point-of-sale applications in Windows NT and Linux environments* Responded to network and server outages and communicated with vendors* Performed monthly audits of user accounts* Maintained Active Directory accounts and AS/400 profiles* Developed scripts and batch files for user account maintenance

Bow, New Hampshire, United States

* CompTia A+ Certified technician* CompTia Network+ Certified* Dell DCSE Certification* Dell Storage Certification* Sonicwall Certification* Microsoft MCP - Windows XP

Boston, Massachusetts, United States

* Produced direct marketing materials for Health Dialog in Manchester, NH* Created branded, target print advertising for a range of health issues* Collaborated with Project Managers and the Creative Director

Bow, New Hampshire, United States

* Completed production of the annual parts catalog* Applied knowledge of commercial photography* Edited product images* Designed , produced and applied cut vinyl lettering and decals* Assisted in retail store operations

Nashua, New Hampshire, United States

900AM WSNH was a call signal that ran from August 2003 to March 2006. The station played "The greatest hits of all time", a format of oldies that were older than the FM oldies stations would play.I had applied for an on-air position (I was a radio show host in college) and was offered a job in sales. I walked into businesses around town, promoting the station. I generated lists of leads and met with business owners. I studied sales strategies and by refining my approach I was able to sell a few packages before leaving the station. I gained the courage to walk into businesses cold and make a pitch, face rejection, and try again.

Merrimack, New Hampshire, United States

* Produced catalog page layouts for PC Connection, Mac Connection and Gov Connection* Worked closely with copy writers, proofreaders, and Marketing Department* Applied knowledge of graphic design principles* Created promotional materials for the Sales Department* Edited images in Photoshop* Produced page layouts in QuarkXpress and Adobe InDesign

Fitzwilliam, New Hampshire, United States

* Typeset directory publications* Converted SQL output in the form of SGML into formatted text* Developed the typesetting system using Adobe FrameMaker+SGML* Independently learned DSSSL and rebuilt the formatting system* Reduced the parsing time from 40+ hours to under 40 minutes* Saved the company an estimated $50K in annual costs* Gained project management skills* Worked closely with SQL Admins and the Directory Dept* Generated listing reports