Infinity Signs and Graphix LLC is a sign manufacturer located in the heart of Orlando Florida but has the reach to service the whole country. Over the years we have acquired the experience to produce high quality indoor and outdoor signage that is affordable and easily accessible to individuals and businesses of all sizes.​At Infinity signs and Graphix, we understand that choosing the right sign is one of the most challenging decisions a business will face. From design and color selection, Knowing the local zoning regulation, selecting the right type of sign, cost, and last but not least marketing effectiveness…, these are things to be considered carefully once making a sign purchase.​We designed a stream lined process to make your sign purchase experience painless and exceptional. Our knowledgeable, skilled and talented team can handle every aspect of any sign project. Big or small, we treat every project with the same attention.We have expanded from a four thousand square feet facility to thirty thousand square feet building within the last couple of years, where we manufacture a wide variety of sign products using cutting edge technology combined with industry know-how.​With your business goals in mind, we strive every day to stand by our time-honored commitment to provide you with the highest quality visual messaging solution, giving you maximum impact and cost-effectiveness. With Infinity signs, possibilities are endless!

As head of the retention department my job is to turn every refund request into a chance to reengage our customers with our products and services. I am an expert at enforcing refund policy, implementing methods to better service our clients therefor resulting in lower refund rates, and having escalated conversations directly with customers getting them to stay on board and retract refund request. I have retained over a million dollar in new cash in 2017 and am on pace to double those numbers in 2018. I lead a very successful team that always meets stretch goals and exceeds company historically for my department. I take pride in the team I lead and the company I work for. My achievements are for me and my whole MTI family!!!Retention managerLeading a team of seven and managing the refunds.Saving over 100k a month for the company.Always maintaining a very professional tone while on calls with clients and optimizing my time on the phone with them by multitasking and reviewing all account information and positioning my call to be a successful save.Making sure all team members hit KPI's and necessary monthly goals.In charge of creating our customer relations team and managing it making it a critical part of the business.Sales manager dutiesMaintaining a monthly revenue of over 200k per month with a team of three reps.Making sure all my sales rep gross over 1 million in sales annually.Maintaining all sales KPI's and keeping all employees empowered and driven to hit all standards effortlessly.

Turning every missed opportunity into profits by educating prospective customers with brand knowledge and using my industry expertise to help meet the needs of all their home improvement needs. projects I strive to generate 5k per work hour and always place top 5 in my sales division. My secret is to always love what I do, to keep helping people, and to love the company that I work for!

Helping retail companies find the perfect fixtures to display there products in the best light possible. Understanding visuals aesthetic and offering the perfect solution to all brands visual needs. Building and nurturing long lasting relationships with clients and anticipating all of there visual needs.

Helping brands to transform their brick and mortar spaces into omni channel marketplaces. Also giving retailers without physical stores a brick and mortar presence through beacon technology.

Business DevelopmentSupporting the business development team by building Leads with Iconic brands.Generating weekly reports of annual pipelines and project status. Managing company CRM and using it to develop sales stats to measure effectiveness of sales methods. Producing Bridges to link our Sales team with like minded brands.Office Management/ C-level Executive Assistant Managing all office budgets and expenditures Creating work culture that kept the team always inspired and devoted to all task at hand.Maintained calendars/ and weekly agenda for CMOProduced all company events and generated internal marketingHandled all company logisticsAssisted in producing client events for brands such as Nike, New Balance, Oakley, and many moreRan a office of 20 with a team of three administrators

Managed all purchases of new merchandise and cultivated the visual aesthetic of the shop.

• Handles all shipment for entire office.• Manages office supply orders and budgets for all office related expenses• Manages all venders regarding inter office related matters.• Sources all venders for anything relating to the creative team projects.• Submits and organizes expenses reports for creative chief officer• Sources all tools needed for sales pitches, client projects, interoffice events and HR projects.